A Guide To Six Sigma And Process Improvement For Practitioners And Students

Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students! Now fully updated with the latest lean and process control applications, A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of: What Six Sigma can do, and how to manage it effectively Six Sigma roles, responsibilities, and terminology Running Six Sigma programs with Dashboards and Control Charts Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation Pursuing Six Sigma Champion or Green Belt Certification, and more This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.

The purpose of this book is to provide the practitioner with the necessary tools and techniques with which to implement a systematic approach to process improvement initiatives using the Six Sigma methodology.

This hands-on book presents a complete understanding of SixSigma and Lean Six Sigma through data analysis and statisticalconcepts In today's business world, Six Sigma, or Lean Six Sigma, is acrucial tool utilized by companies to improve customersatisfaction, increase profitability, and enhance productivity.Practitioner's Guide to Statistics and Lean Six Sigma forProcess Improvements provides a balanced approach toquantitative and qualitative statistics using Six Sigma and LeanSix Sigma methodologies. Emphasizing applications and the implementation of data analysesas they relate to this strategy for business management, this bookintroduces readers to the concepts and techniques for solvingproblems and improving managerial processes using Six Sigma andLean Six Sigma. Written by knowledgeable professionals working inthe field today, the book offers thorough coverage of thestatistical topics related to effective Six Sigma and Lean SixSigma practices, including: Discrete random variables and continuous random variables Sampling distributions Estimation and hypothesis tests Chi-square tests Analysis of variance Linear and multiple regression Measurement analysis Survey methods and sampling techniques The authors provide numerous opportunities for readers to testtheir understanding of the presented material, as the real datasets, which are incorporated into the treatment of each topic, canbe easily worked with using Microsoft Office Excel, Minitab,MindPro, or Oracle's Crystal Ball software packages. Examples ofsuccessful, complete Six Sigma and Lean Six Sigma projects aresupplied in many chapters along with extensive exercises that rangein level of complexity. The book is accompanied by an extensive FTPsite that features manuals for working with the discussed softwarepackages along with additional exercises and data sets. Inaddition, numerous screenshots and figures guide readers throughthe functional and visual methods of learning Six Sigma and LeanSix Sigma. Practitioner's Guide to Statistics and Lean Six Sigma forProcess Improvements is an excellent book for courses on SixSigma and statistical quality control at the upper-undergraduateand graduate levels. It is also a valuable reference forprofessionals in the fields of engineering, business, physics,management, and finance.

Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The world’s largest and most profitable companies – including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola – have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about. With this book, Six Sigma is revealed to everyone. You might be in a company that’s already implemented Six Sigma, or your organization may be considering it. You may be a student who wants to learn how it works, or you might be a seasoned business professional who needs to get up to speed. In any case, Six Sigma For Dummies is the most straightforward, non-intimidating guide on the market. This simple, friendly book makes Six Sigma make sense. With a compelling foreword by Dr. Stephen R. Covey, the internationally recognized leadership authority and bestselling author of The Seven Habits of Highly Effective People and The 8th Habit, and an afterword by Roxanne O’Brasky, President of the International Society of Six Sigma, Six Sigma For Dummies is the most complete and objective book in the market today. Unlike most other works that are either graduate-level statistics treatises or thinly-veiled autobiographical success stories, Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system. Intended to help readers understand Six Sigma and how they can use it to improve their performance, this no-nonsense guide explains: What Six Sigma is all about and how it works The benefits of Six Sigma in organizations and businesses The powerful “DMAIC” problem-solving roadmap Yellow, Green and Black -- how the Six Sigma "belt" system works How to select and utilize the right tools and technologies Speaking the language of Six Sigma Knowing the roles and responsibilities Mastering the statistics skills and analytical methods Six Sigma For Dummies will become everyone’s No. 1 resource for discovering and mastering the world’s most famous and powerful improvement tool. Stephen Covey is spot-on when he says, “Six Sigma For Dummies is a book to be read by everyone”.

Process mastery addresses topics relevant to six sigma practitioners including team leadership, six sigma DMAIC methodology, statistical analysis, tools and checklists and Tollgate review preparation.

Six Sigma provides a quantitive methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes.The production of a product, be it a tangible product like a car or a more abstract product like a service, consists of a series of processes. All processes consist of a series of steps, events, or activities. Six Sigma measures every step of the process by breaking apart the elements within each process, identifying the critical characteristics, defining and mapping the related processes, understanding the capability of each process, discovering the weak links, and then upgrading the capability of the process. It is only by taking these steps that a business can raise the high-water mark of its performance.IT is now a fundamental part of business and business processes; this book demonstrates how IT can be made to work as an enabler to better business processes, and how the Six Sigma approach can be used to provide a consistent framework for measuring process outcomes.ITIL defines the what of Service Management; Six Sigma defines the how of process improvement; together they are a perfect fit of improving the quality of IT service delivery and support. The Six Sigma approach also provides measures of process outcomes, and prescribes a consistent approach in how to use these metrics.This Pocket guide, provides a coherent view and guidance for using the Six Sigma approach successfully in IT service organisations. It particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organizations.