Bedside Manners

In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for better or worse. The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect. As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds.

Most people have encountered a situation with an ill friend or relative when it has been difficult to know what to say or do. Even pastors and others in ministry are often at a loss when encountered with a critically ill person who is looking to them for some comfort and guidance. Katie Maxwell's Bedside Manners provides the reader practical directions for offering care in a variety of settings, including hospitals, the homes of shut-ins, and nursing homes. She even addresses often overlooked concerns-such as the pastoral care of children, caregivers, and patients who are dying-and offers intelligent advice like be prepared, be human, be silent, and be positive. Highly practical and inspiring, Bedside Manners is essential reading for anyone who has felt uncomfortable when trying to comfort the sick.

If you score in the mid-90's, you can reduce your golf score by 8 shots in a month. The author did that at age 71. Instead of focusing on golf "mechanics", this book argues that the key to improvement is exploring your timing and balance.

As Joyce Novak’s daughter, Marnie, completes medical school and looks ahead to a surgical internship, her wedding, and a future filled with promise, a breast cancer diagnosis throws Joyce’s own future into doubt. Always the caregiver, Joyce feels uncomfortable in the patient role, especially with her husband and daughter. As she progresses through a daunting treatment regimen including a biopsy, lumpectomy, and radiation, she distracts herself by planning Marnie’s wedding. When the sudden death of a young heroin addict in Marnie’s care forces Marnie to come face-to-face with mortality and her professional inadequacies, she also realizes she must strike a new balance between her identity as a doctor and her role as a supportive daughter. At the same time, she struggles with the stark differences between her fiancé’s family background and her own and comes to understand the importance of being with someone who shares her values and experiences. Amid this profound soul-searching, both Joyce and Marnie’s futures change in ways they never would have expected.

A biography of the actor known for his work on the television series ER and his various movie roles includes a viewers guide to ER and a section of Cloonyisms.

“The shortest distance between a human being and the truth,” so goes the saying, “is a story.” These stories told by Dr. Scott Abramson, drawing upon his forty years of medical experience and from coaching colleagues in the mission of physician communication, embody some of these human truths: truths about listening, connection, faith, bereavement, death, teamwork, empathy, courage, grace, joy, leadership, parenting, burnout, the challenges of work-life balance, and the secret of happiness. For back of cover

In Hong Kong the responsibility for building and operating hospitals used to be shared by the Government of Hong Kong and a number of charities, including religious orders, some with traditions dating back to the earliest times. Unfortunately this dual system of government and subvented hospitals was not integrated, leading to problems of coordination and management and resulting in gaps and duplication in services, inefficient and ineffective use of resources, as well as low staff morale. The problems persisted against a background of significant population growth, rising community expectations, and technological advancement. Fundamental and radical solutions were needed. Overseas experts were invited by the Hong Kong Government to study the situation in the mid-1980s. Finally the Government adopted their proposal and set up an autonomous body, the Hospital Authority, to tackle this crucial problem. The development of this local health care system since the 1980s, the setting up of the Hospital Authority and its work in the past few years form the subject of this book.

In beautifully crafted vignettes, physician and NPR commentator David Watts explores the world of modern-day medicine and reveals the emotional truths and practical realities at the heart of the doctor-patient relationship. Bedside Manners is an engaging, often surprising investigation into what happens when we sit down and talk openly about vital issues of health and mortality. Combining the grace and precision of a poet with the down-to-earth, compassionate manner of a doctor who deals with the problems of real people every day, Watts describes situations both odd and touching: the patient who stays awake during an endoscopy to ward off demons; the woman who recites poetry to get through a frightening treatment; the man who arrives at Watts’s office bearing Internet research on syndromes that have little to do with his own condition; and the seventy-four-year-old architect who faces a tough cancer diagnosis with dignity and courage. Readers will come away from these tales of difficult diagnoses, irreverent colleagues, brave survivors, and examining-room poseurs sharing Watts’s own sense of humbled astonishment. As he tells each story, Watts closes for the reader the protective distance many doctors employ, and touches all of us who have felt vulnerable in the position of patient. Refreshing, wry, and reassuring, Bedside Manners holds important lessons for both healers and those who seek their help.