Hospital Management

This book proposes that hospitals should aim not only to heal or rehabilitate the sick, but should also teach people how to live a healthy life. The management system described can be used by hospital managers at any level to improve performance and results following a team approach where various needed skills are added when needed. The key to success is to have team members and staff whose competencies complement each other. Mastering hospital management is a lifetime quest, but one can begin to use and benefit from the proven management methods described. Continuing improvements are achieved by having a team committed to continuous improvement, whose skills reinforce one another, reading recommended books, learning from visiting other hospitals, and talking to colleagues in those hospitals. -Dr. Rufino L. Macagba

This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.

Many of the chapters in this book deals with the principles of management to be applied by the hospital managers and administrators to guide them and make them understand their responsibilities. This book is briefly explains the important and essential aspects of hospital planning, design, organization of outpatient and inpatient departments, management of hospital human resources, maintenance of medical record section, hospital waste management like collection, segregation, transport and disposal of hospital waste products, management of hospital infection control system, marketing of health service, public relations in hospitals, ethics in medical practice and other various aspects of hospital administration which is useful ready guide for hospital administrators. This book will certainly help many doctors, hospital administrators, nurses, paramedical staff, hospital management post graduate students and other medical fraternity. Dr. D. L. Ramachandra

This book is a complete text for postgraduate/MBA students in hospital administration in various universities/medical colleges. It will also serve as a quick guide to the doctors managing the clinics and hospitals, and as a convenient reference to all the administrators responsible for handling hospital management in a modern set up.

The management consulting team headed by Mr. Jian Di has provided strategic management consulting services for over 700 medical institutions and has rendered guidance for more than 100 medical institutions in constructing patient-centric hospital cultures. Studies on Hospital Management Transformation reflects Mr Jian Di's more than 40 years of management experience, including nearly 20 years of experience in hospital management. Condensing Mr Jian's thoughts on patient-centric care in hospital culture, this book introduces a method to systematically evaluate and construct hospital culture using 32 procedures and 500 indicators. Theoretically innovative and easy to operate, the proposed system easily produces the desired effect in constructing patient-centric hospital cultures while defying conventional cultural concepts.Due to the absence of a clear evaluation standard and system, the majority of hospital management personnel in China are uncertain of how to evaluate and construct hospital culture. This book presents a theoretical model, evaluation indicators and improvement objectives of hospital culture. Beyond theories, it also includes substantial systematic approaches and practical construction cases which make this book highly applicable. The theoretical system of the patient-centric hospital culture has been applied in over 100 medical institutions. This book should be taken as an essential guidebook for hospital management.