ITIL Foundation Essentials ITIL 4 Edition The ultimate revision guide second edition

ITIL Foundation Essentials ITIL 4 Edition   The ultimate revision guide  second edition
Author: Claire Agutter
Publsiher: IT Governance Publishing Ltd
Total Pages: 79
Release: 2020-04-14
Genre: Computers
ISBN: 9781787782150

Download ITIL Foundation Essentials ITIL 4 Edition The ultimate revision guide second edition Book in PDF, Epub and Kindle

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL 4 Essentials Your essential guide for the ITIL 4 Foundation exam and beyond second edition

ITIL   4 Essentials  Your essential guide for the ITIL 4 Foundation exam and beyond  second edition
Author: Claire Agutter
Publsiher: IT Governance Ltd
Total Pages: 211
Release: 2020-04-28
Genre: Computers
ISBN: 9781787782204

Download ITIL 4 Essentials Your essential guide for the ITIL 4 Foundation exam and beyond second edition Book in PDF, Epub and Kindle

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL 4

ITIL  4
Author: Jan van Bon
Publsiher: Van Haren
Total Pages: 135
Release: 2019
Genre: Education
ISBN: 9789401804400

Download ITIL 4 Book in PDF, Epub and Kindle

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business. Bron: Flaptekst, uitgeversinformatie.

ITIL Foundation Essentials ITIL 4 Edition

ITIL   Foundation Essentials ITIL 4 Edition
Author: Claire Agutter
Publsiher: Itgp
Total Pages: 92
Release: 2020-04-09
Genre: Electronic data processing personnel
ISBN: 1787782131

Download ITIL Foundation Essentials ITIL 4 Edition Book in PDF, Epub and Kindle

ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus.

ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide
Author: Liz Gallacher,Helen Morris
Publsiher: John Wiley & Sons
Total Pages: 420
Release: 2012-08-15
Genre: Computers
ISBN: 9781119943648

Download ITIL Foundation Exam Study Guide Book in PDF, Epub and Kindle

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

ITIL Foundation ITIL

ITIL Foundation  ITIL
Author: The Stationery Office
Publsiher: Stationery Office Books (TSO)
Total Pages: 0
Release: 2019
Genre: IT-infrastruktur
ISBN: 0113316070

Download ITIL Foundation ITIL Book in PDF, Epub and Kindle

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

ITIL Foundation Essentials

ITIL Foundation Essentials
Author: Claire Agutter
Publsiher: Itgp
Total Pages: 70
Release: 2019-06
Genre: Computers
ISBN: 1787781178

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ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management).

Service Integration and Management SIAM Foundation Body of Knowledge BoK Second edition

Service Integration and Management  SIAM     Foundation Body of Knowledge  BoK   Second edition
Author: Claire Agutter
Publsiher: IT Governance Ltd
Total Pages: 214
Release: 2021-07-20
Genre: Computers
ISBN: 9781787783119

Download Service Integration and Management SIAM Foundation Body of Knowledge BoK Second edition Book in PDF, Epub and Kindle

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!