ITIL Foundation

ITIL Foundation
Author: Axelos
Publsiher: Stationery Office Books (TSO)
Total Pages: 212
Release: 2019
Genre: ITIL (Information technology management standard)
ISBN: 0113316070

Download ITIL Foundation Book in PDF, Epub and Kindle

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide
Author: Liz Gallacher,Helen Morris
Publsiher: John Wiley & Sons
Total Pages: 557
Release: 2012-08-15
Genre: Computers
ISBN: 9781119943648

Download ITIL Foundation Exam Study Guide Book in PDF, Epub and Kindle

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Become ITIL 4 Foundation Certified in 7 Days

Become ITIL   4 Foundation Certified in 7 Days
Author: Abhinav Krishna Kaiser
Publsiher: Apress
Total Pages: 453
Release: 2020-11-26
Genre: Computers
ISBN: 148426360X

Download Become ITIL 4 Foundation Certified in 7 Days Book in PDF, Epub and Kindle

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry

ITIL Foundation Essentials

ITIL Foundation Essentials
Author: Claire Agutter
Publsiher: IT Governance Publishing
Total Pages: 140
Release: 2012-09-06
Genre: Electronic books
ISBN: 9781849284004

Download ITIL Foundation Essentials Book in PDF, Epub and Kindle

ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

Become ITIL Foundation Certified in 7 Days

Become ITIL Foundation Certified in 7 Days
Author: Abhinav Krishna Kaiser
Publsiher: Apress
Total Pages: 263
Release: 2016-12-30
Genre: Computers
ISBN: 9781484221648

Download Become ITIL Foundation Certified in 7 Days Book in PDF, Epub and Kindle

Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience.

ITIL Foundation Essentials ITIL 4 Edition The ultimate revision guide second edition

ITIL Foundation Essentials ITIL 4 Edition   The ultimate revision guide  second edition
Author: Claire Agutter
Publsiher: IT Governance Publishing Ltd
Total Pages: 79
Release: 2020-04-14
Genre: Computers
ISBN: 9781787782150

Download ITIL Foundation Essentials ITIL 4 Edition The ultimate revision guide second edition Book in PDF, Epub and Kindle

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL 4 Essentials Your essential guide for the ITIL 4 Foundation exam and beyond second edition

ITIL   4 Essentials  Your essential guide for the ITIL 4 Foundation exam and beyond  second edition
Author: Claire Agutter
Publsiher: IT Governance Ltd
Total Pages: 211
Release: 2020-04-28
Genre: Computers
ISBN: 9781787782204

Download ITIL 4 Essentials Your essential guide for the ITIL 4 Foundation exam and beyond second edition Book in PDF, Epub and Kindle

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL Foundation

ITIL   Foundation
Author: iCertify Training
Publsiher: Unknown
Total Pages: 136
Release: 2019-02-27
Genre: Electronic Book
ISBN: 1797913697

Download ITIL Foundation Book in PDF, Epub and Kindle

ITIL Foundation CERTIFICATION GUIDE INCLUDES:20+ High Quality self-paced online videos6 Realistic full-lenght practice tests170+ Pages200+ Realistic Questions including chapter quizExamination call-outs Get certified on your first attemptTo get access to the companion content; kindly reach out to [email protected] based on instructions provided on the book. ITIL® provides a framework of best-practice guidance for IT service management, and since its creation, ITIL has grown to become the most widely accepted approach to IT service management in the world.This pocket guide has been designed as an introductory overview for anyone who has an interest in or a need to understand more about the objectives, content and coverage of ITIL. This guide describes the key principles of IT service management and provides a high-level overview of each of the corepublications and associated lifecycle phases within ITIL:■ ITIL Service Strategy■ ITIL Service Design■ ITIL Service Transition■ ITIL Service Operation■ ITIL Continual Service Improvement.An overview of the qualifications scheme is also included. The guidance in the ITIL publications is applicable generically and is of benefit to all IT organizations irrespective of their size or the technology in use. It is neither bureaucratic nor unwieldy ifutilized sensibly and in full recognition of the business needs of the organization.