Mistreated

Integrating findings from research and practice in order to makepractical, evidence-based recommendations for preventing andaddressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment inorganizations and how individual and organizational well-being canbe enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevantresearch from fragmented fields such as organizational psychology,labor relations and labor economics. Enables you to identify best practices for resolvingmistreatment occurrences, for creating a civil workforce, andpreventing recursive mistreatment.

"Despite all the debate about health care, Americans tend to assume they are in the best of hands when they enter the hospital. This is inaccurate : American health care is in the bottom half of all industrialized countries. This is only the largest in a broad set of misperceptions. We appropriately worry about the security of technology, but fail to see how its absence kills hundreds of people every day from medical errors. We over-value the impact of intervention on saving lives and ignore the 200,000 people who die each year unnecessarily from diseases they did not have to get. We worry that end of life discussions and palliative care will lead to "death squads," when research proves that people actually live not only better, but also longer. We demand modern information technology from our banks, airlines, retailers and hotels, but we passively accept last century's technology in our health care. It's not just patients who get things wrong. Physicians perceive that the dollars they take from drug companies don't alter their prescribing habits, but the data demonstrates that for every dollar the pharmaceutical world spends on doctors, they get $10 in return. Academic researchers deny that their results are influenced by which company funds the work, but in 95% of the cases, the outcome supports the funding source. Dr. Robert Pearl has seen these mistakes from all sides: as a concerned citizen, a patient, a health industry leader, and most importantly, a victim of bureaucracy, whose own father died due in part to medical error. In this book, Pearl explains why misperception is so common in medicine, both for patients and physicians. Solving the challenges of health care today including excessive costs, poor quality and the lack of convenience will require an understanding of this phenomenon, and an approach that aligns health care delivery with up to date information and data. It emphasizes the power of context, and how through integration, prepayment, information technology and physician leadership, superior outcomes can be achieve. It draws on other industries and companies like Amazon and Uber that were able to overcome customer fear, and shift perception, and provides a roadmap for the future"--

Since the late 1970s when Congressman Claude Pepper held widely publicized hearings on the mistreatment of the elderly, policy makers and practitioners have sought ways to protect older Americans from physical, psychological, and financial abuse. Yet, during the last 20 years fewer than 50 articles have addressed the shameful problem that abusersâ€"and sometimes the abused themselvesâ€"want to conceal. Elder Mistreatment in an Aging America takes a giant step toward broadening our understanding of the mistreatment of the elderly and recommends specific research and funding strategies that can be used to deepen it. The book includes a discussion of the conceptual, methodological, and logistical issues needed to create a solid research base as well as the ethical concerns that must be considered when working with older subjects. It also looks at problems in determination of a report's reliability and the role of physicians, EMTs, and others who are among the first to recognize situations of mistreatment. Elder Mistreatment in an Aging America will be of interest to anyone concerned about the elderly and ways to intervene when abuse is suspected, including family members, caregivers, and advocates for the elderly. It will also be of interest to researchers, research sponsors, and policy makers who need to know how to advance our knowledge of this problem.

Provide the most effective service possible to help victims of this growing social problem Elder Abuse and Mistreatment is a comprehensive overview of current policy issues, new practice models, and up-to-date research on elder abuse and neglect. Experts in the field provide insight into elder abuse with newly examined populations to create an understanding of how to design service plans for victims of abuse and family mistreatment. The book addresses all forms of abuse and neglect, examining the value issues and ethical dilemmas that social workers face in providing service to elderly abuse victims and their families. Elder abuse and neglect is a social problem of increasing concern to policymakers, practitioners, and researchers in the United States and around the world. Elder Abuse and Mistreatment incorporates health, mental health, and social service perspectives that assist social work and health care professionals with interdisciplinary teamwork. The book examines the Elder Justice Act, the Madrid 2002 International Plan of Action on Ageing, new and emerging practice modalities and international models such as shelter programs and support groups, and the latest research on practice methods, elder abuse with special populations, and interventions with victim-abuse dyads. Topics examined in Elder Abuse and Mistreatment include: abuse reporting statutes the roles of agencies involved in abuse investigations service commonly needed by victims funding sources common impediments to service delivery adult protective services (APS) local, state, and federal policies social and economic inclusion self-determination long-term care and nursing homes consumer fraud and financial abuse dependency and compliance and much more Elder Abuse and Mistreatment: Policy, Practice, and Research is an essential resource for educators and students of social work, nursing, and public health, and for social work practitioners.

Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.

This first-of-its-kind work on elder abuse and mistreatment provides a comprehensive and up-to-date overview of the subject. Covering almost all regions of the world, it highlights different dimensions of elder abuse and mistreatment in terms of their prevalence, incidence, prevention, treatment, management and response from governments and civil society, academic and research communities, and society in general. Written by international specialists from various disciplinary and presenting the latest findings and data, the handbook includes sections on the Americas; the Caribbean; Europe; Central, West and South Asia; East Asia and Asia-Pacific; and Africa. The chapters offer clarity on the concept and forms of elder abuse and neglect, discuss research methodology, and provide policy options, legislative solutions and programmatic responses to give relief to older people as victims of abuse and neglect as well as to deal with the perpetrators. This book is intended for a wide range of students and researchers interested in aging, from sociology, to social work, community medicine, public health, clinical psychology, and human rights/law.

Provide the most effective service possible to help victims of this growing social problem Elder Abuse and Mistreatment is a comprehensive overview of current policy issues, new practice models, and up-to-date research on elder abuse and neglect. Experts in the field provide insight into elder abuse with newly examined populations to create an understanding of how to design service plans for victims of abuse and family mistreatment. The book addresses all forms of abuse and neglect, examining the value issues and ethical dilemmas that social workers face in providing service to elderly abuse victims and their families. Elder abuse and neglect is a social problem of increasing concern to policymakers, practitioners, and researchers in the United States and around the world. Elder Abuse and Mistreatment incorporates health, mental health, and social service perspectives that assist social work and health care professionals with interdisciplinary teamwork. The book examines the Elder Justice Act, the Madrid 2002 International Plan of Action on Ageing, new and emerging practice modalities and international models such as shelter programs and support groups, and the latest research on practice methods, elder abuse with special populations, and interventions with victim-abuse dyads. Topics examined in Elder Abuse and Mistreatment include: abuse reporting statutes the roles of agencies involved in abuse investigations service commonly needed by victims funding sources common impediments to service delivery adult protective services (APS) local, state, and federal policies social and economic inclusion self-determination long-term care and nursing homes consumer fraud and financial abuse dependency and compliance and much more Elder Abuse and Mistreatment: Policy, Practice, and Research is an essential resource for educators and students of social work, nursing, and public health, and for social work practitioners.