The Patron Driven Library

Libraries in the USA and globally are undergoing quiet revolution. Libraries are moving away from a philosophy that is collection-centered to one focused on service. Technology is key to that change. The Patron Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values. Following an introduction, the first part begins with the historical milieu, and moves on to current challenges for financing and acquiring materials, and an exploration of why the millennial generation is transformational. The second part examines how changes in library practice can create a culture for imagining library services in an age of information overflow. The final chapter asks: Whither the library? Provides a synthesis of current research on the impact of technology on behaviour, and connecting it with library services Offers examples and practical advice for incorporating technology to meet user expectations and assess services Suggests management techniques to overcome barriers to change and technology innovation

For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.

About 40 percent of the books academic libraries purchase in traditional ways never circulate and another 40 percent circulate fewer than three times. By contrast, patron-driven acquisition allows a library to borrow or buy books only when a patron needs them. In a typical workflow, the library imports bibliographic records into its catalogue at no cost. When a patron finds a patron-driven record in the course of research, a short-term loan can allow him to borrow the book, and the transaction charge to the library will be a small percentage of the list price. Typically, a library will automatically buy a book on a third or fourth use. The contributions in this volume, written by experts, describe the genesis and brief history of patron-driven acquisitions, its current status, and its promise.

"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --

Emphasizing the advantages of working together and exploring the future of library services in an online, socially connected world, this exciting book shows how all public library professionals can take advantage of our strongest community and information tool—the library catalogue. This book is a guide to the library catalogue that all public library professionals will find enlightening and useful. Its technical services perspective provides a different point of view as compared to traditional public library literature, which is often written by frontline professionals. For example, it poses and examines this thought-provoking question: should library catalogues be considered the primary gateway to the library's information, rather than the library website? Author and collection access librarian Laurel Tarulli examines next-generation or "social" catalogues, discussing the theories and concepts behind them, their impact on core library services, and their potential in shaping future libraries and library services. Geared toward frontline and backroom staff, this book helps readers understand next-generation catalogues and see the collaborative opportunities that are possible between the frontline and backroom. Written to be much more than a "one-time" read, this resource book provides practical ideas for beneficial collaboration and implementation of social features in library catalogues.

This book presents the history of library services that led to patron-driven acquisitions (PDA) in its current form. The author explains how PDA can be an important component of a successful collection development strategy in many kinds of libraries.

As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.

This essential guide to customer-based/patron-driven collection development will allow librarians to navigate the rapid changes in what users expect of libraries. The traditional "top down" approach to collection development definitely has its drawbacks: even after spending a good deal of time, energy, and resources, librarians are sometimes frustrated to find that their library's collection is not being used as they anticipated. But there's another strategy that's gaining momentum. This book gathers together the best practitioners in the emerging field of customer-based collection development to find out what library users need and want and provide strategies to allow librarians to manage collections accordingly. Drawing on the experiences of professionals from a variety of academic and public libraries, Customer-based Collection Development: Offers strategies for planning and implementing a customer-based collection program Summarizes its potential impact on a library's budget Discusses cataloguing implications, and other day-to-day operational issues Presents guidelines for evaluating and marketing. Customer-based Collection Development is one way for libraries to navigate the rapid changes in what users expect of libraries, and this new anthology is an important guide to this approach.