911 Dispatcher With A Plan

Prevention, preparedness, response and recovery--the key components of emergency planning--form the major sections of this work. The book first describes PSM (Process Safety Management) as the key to prevention, then goes on to consider the main features of a preparedness program, including recognizing credible incidents, planning practical strategy to deal with these incidents, selecting necessary physical support systems and equipment, and developing a complete emergency response plan. The Response section presents the functions implemented during an actual emergency and concludes with a section on managing cleanup and restoration of operations. The many tables and figures include Sample Incident Command System Plans for both large and small organizations, OSHA and EPA regulations affecting planning, sample Fire Emergency Action Levels, HAZMAT Responder Levels, and OSHA Emergency Training Requirements.

Topics covered include federal requirements for development of emergency action plans, hazard and risk management assessment, generic emergency action plan, preservation of records, Internet resources for disaster planning.

"Peterson's Master the Public Safety Dispatcher/911 Operator Exam, is the must-have guide for those seeking a career as an emergency dispatcher or 911 operator. This guide provides everything you need to succeed on the exam, including full-length practice tests, reviews of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel."--Publisher's website