A Guide To Agency Wide Knowledge Management For State Departments Of Transportation

"TRB's National Cooperative Highway Research Program (NCHRP) Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization's employees and effectively employing that knowledge as a productive asset." --

"TRB's National Cooperative Highway Research Program (NCHRP) Report 829: Leadership Guide for Strategic Information Management for State Departments of Transportation assists executives and managers with developing and maintaining an agency's capability to provide timely, high-quality, mission-critical information. The guidebook includes components of an effective information governance strategy, techniques to assess an agency's information-governance strategy and practices, and ways to implement procedures and methods for effective information management." -- Publisher's description.

This report presents guidance to assist decision makers and data practitioners at state departments of transportation (DOTs) in evaluating and improving the value of their data for decision making and their data-management practices. Agency practitioners rely on a wide range of data to support decision making about policy choices, infrastructure investments, and other agency functions. The self-assessment process described here may also be useful to metropolitan planning organizations (MPOs).

TRB’s National Cooperative Highway Research Program (NCHRP) Report 695: Guide for Implementing a Geospatially Enabled Enterprise-wide Information Management System for Transportation Agency Real Estate Offices provides guidance for right-of-way offices in implementing a geospatially enabled enterprise-wide information management system and includes a logical model to assist with this implementation.

Aims to encourage transportation agencies to address strategic questions as they confront the task of managing the surface transportation system. Drawn form both national and international knowledge and experience, it provides guidance to State Department of Transportation (DOT) decision makers, as well as county and municipal transportation agencies, to assist them in realizing the most from financial resources now and into the future, preserving highway assets, and providing the service expected by customers. Divided into two parts, Part one focuses on leadership and goal and objective setintg, while Part two is more technically oriented. Appendices include work sheets and case studies.

TRB's National Cooperative Highway Research Program (NCHRP) has released a pre-publication version of NCHRP Research Report 920: Management and Use of Data for Transportation Performance Management: Guide for Practitioners that provides practical guidance to transportation agencies to help improve their use of data for performance management. Recent federal legislation has established requirements for agencies to set performance targets and report on safety, pavement and bridge conditions, transit asset state of good repair, system performance, freight, and mobile source emissions. These requirements have resulted in increased visibility and attention to Transportation Performance Management (TPM) and increased awareness of the importance of data within that process. Transportation agencies are recognizing that the value of performance management goes far beyond meeting federal requirements; NCHRP Report 920 will assist agencies to make visible progress in meeting their objectives. The guidance is organized around six data life-cycle stages and includes a discussion of what is involved in implementing each step and some of the critical choices to be made; a synthesis of key points in the form of "Dos and Don'ts" checklists that can be used to assess agency capabilities and identify opportunities for improvement; and illustrative examples. While this guide draws on many examples related to the federally defined TPM areas (safety, pavement, bridge, and system performance), it does not provide official guidance for MAP-21/FAST Act target setting or reporting. It provides a framework for assessing current data management practices and a source of ideas for practice improvement. Its purpose is to promote practices that will enable agencies to go beyond meeting reporting requirements, to get valuable insights from data that can be used to boost agency results.