A Journey To Quality Leadership

In A Leader's Journey to Quality, readers will have vicariously through a hypothetical executive whose journal, filled with relevant thoughts about quality, is the springboard for the provocative issues presented in the chapters. This intriguing book clarifies the economic issues surrounding the structuring, reporting, and analyzing of quality costs to eliminate squandering resources; outlines a formula for creating a quality vision that all employees can comprehend, support, and execute; and reviews statistical process control.

This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.

Master the essential skill set of the truly effective leader The Leadership Journey charts a course through four critical areas of being a great leader. Written by Korn Ferry CEO Gary Burnison, this book brings world-renown people and talent development expertise to bear in a discussion about 'good' versus 'great' leadership. Successful leadership at any level is about getting results, but how do the best of the best manage to consistently deliver bigger and better things? This book shares the 'secret sauce' of successful leadership, and provides an actionable framework for discovering—and developing—your own leadership skills and potential. Anyone can have the right hands-on skills, but true leadership finesse lies in the much tougher realm of developing self-awareness to lead yourself first ('Look in the Mirror'); navigating by a fixed point of personal and organizational purpose ('Embody Purpose'); journeying with others who want to follow you ('Don't Walk Alone'); and plotting a course that's beyond the line of sight of what everyone sees ('Navigate Beyond the Horizon'). By distilling the broad and complex topic of leadership into highly accessible points and discussions, The Leadership Journey is perfect traveling companion for everyone along the leadership path. Effective leaders help people do more—and become more—than even they ever thought possible. This book gives you a practical framework for becoming the kind leader your team needs to succeed. Master the key elements of great leadership Understand why hard skills aren't enough Learn how to motivate and lead others Achieve more by helping others inspire and empower themselves Grounded in practical and proven real-world experience, this invaluable guide packs a powerful punch. When it comes to great leadership, reaching your destination requires a precise, well-planned journey that covers all critical ground. The Leadership Journey gives you a clear roadmap with expert direction and world-class advice.

Concise, convenient, to the point—a one-stop source for implementing quality leadership "At last, we now understand that quality superiority cannot be achieved by cheerleading. The journey requires many activities: managerial, technological, and statistical. Al Endres sets forth the what, the why, and the how of implementing a quality effort. This is a thoughtful, well-written book with plenty of practical examples. If you are serious about product quality, I urge you to follow this road map." —Frank M. Gryna Distinguished University Professor of Management University of Tampa This book takes a no-nonsense approach to quality implementation. It explains the Juran Institute’s model for TQM, introduces a road map for developing and implementing that model, and provides step-by-step guidance through each of the five phases of the implementation process: Decide, Prepare, Start, Expand, and Integrate. Using real-world examples of the actual achievements of organizations in a variety of industries and business functions, this reliable book describes exactly how to execute each phase for maximum benefit. To further expedite the learning process, each chapter includes a summary of key learning points for quick reference. Firsthand perspectives, charts, checklists, and benchmarks form a comprehensive road map for leaders and managers who need to take immediate, practical steps to implement and maintain successful quality initiatives. From the Institute whose name is synonymous with quality, this is the definitive guide to making total quality a reality in any organization.

Praise for Making Quality Work "Making Quality Work challenges leaders to use the best processes and explains in succinct, readable shorthand how managers can help good people work better."--Robert W. Galvin, Chairman of the Executive Committee, Motorola, Inc. "Whether just beginning your quality journey or already on the way, this book takes the mystery out of Total Quality Management and helps you mark a clear path to quality progress." --Frederick W. Smith, Chairman, President, and CEO, Federal Express For most managers, implementing Total Quality Management often can be an exercise in frustration. Now, Making Quality Work presents a wealth of practical quality strategies, techniques, and tools you can use to apply TQM in the day-to-day life of your business. You'll see how to motivate employees, build long-term partnerships with customers, and merge TQM with your business strategy. Making Quality Work clearly explains what you must do to move your organization ahead of the competition. And you'll see how successful companies such as Federal Express; Motorola, and Milliken have used TQM as a powerful, competitive weapon. Making Quality Work delivers a proven approach to achieving remarkable, consistent results that help make your business sharper, more competitive, and more profitable. This is the breakthrough TQM book that you've been waiting for.

Share in the wisdom of the model of leadership—tap into your own potential for greatness Leaders are not simply born; they are molded through life's victories and failures, triumphs and defeats. No one exemplifies this process better than Moses, the most important and celebrated character in the Hebrew Bible. Faced with great internal and external challenges, he was sculpted into a great leader not only by circumstance, but also by his own determination and devotion to his people. In this powerful and probing examination of the enduring texts in the biblical tradition, scholar and popular teacher Dr. Norman Cohen examines Moses’s journey to leadership and what he can teach you about the vision, action and skills you need to be a successful leader. Cohen relives Moses’s development from lonely shepherd to founder of a nation, emphasizing the salient points you can use to enrich the different leadership roles you are called on to play in your daily life, whether it be in business, religion, politics, education or other arenas. Drawing from Moses’s life, you will learn to: Articulate your expectations of others, as a group and as individuals Empower those around you to lead more responsible, ethical lives Support your co-workers and family even when they fail Challenge others to reach their highest potential

What makes the world's leading engineering and QA teams so successful? Learn from Google, Etsy, The New York Times, GitHub, King, HelloFresh and many more. Leading Quality is the ultimate guide to becoming a leader of quality, mastering strategic decisions and enabling your team to accelerate growth.