Accelerating Excellence

Ambition is not the problem. Follow through is. In Accelerating Excellence James King draws on his fifteen years of experience as a trusted advisor to some of the worlds most elite and exclusive organisations combined with cutting edge scientific research to reveal the foundational principles that are proven to drive elite performance. This inspiring book is bursting with highly actionable strategies you can apply today that will make you better tomorrow. You will learn how to: Align with the principles all outlier performers have leveraged in order to obtain and sustain elite performance Ignite your psychological firepower and unleash the inner confidence, motivation and resilience that we all know drive success. Apply a methodology that will channel your ambition, talent and effort so allowing you to get better faster. Rapidly acquire skills that stick blowing the 10,000-hour rule out the water. Win the head game mastering your emotions so you can access your best when it matters most Generate breakthrough solutions to innovate and stay ahead of the rest. Accelerating Excellence will revolutionise the way you perceive excellence, potential and talent, crushing some of the most entrenched assumptions along the way. You will emerge inspired about the possibility that exists before you, enriched with purpose, structure and direction along with a biological and psychological edge over the competition.

This title provides real direction on organizational improvement initiatives. It includes sections on leadership, business infrastructure and new applications to key strategic areas of the business.

Filip Vostal examines the changing nature of academic time, and analyzes the 'will to accelerate' that has emerged as a significant cultural and structural force in knowledge production.

Proven strategies and innovative solutions for developing and retaining successful leaders Many organizations today are facing a crisis of leadership. As the Baby Boomer generation exits the workforce, companies are struggling to find qualified leaders to fill critical roles. Accelerating Leadership Development offers solutions for leadership development, management, and retention from award-winning development firm Global Knowledge. Accelerating Leadership Development provides a proven model to help companies develop high-potential employees with the competencies and knowledge capital to assume critical roles successfully. It includes practical and rigorous tools that enable organizations to identify targets and predict those targets' success with six measurable factors. With this proven development system, companies can develop a pipeline of ready leaders with high levels of engagement and retention. Features actionable, effective principles and strategies for leadership development using a results-oriented framework Chapters address communication and delegation strategies, effective feedback models, shifting of responsibility and accountability to direct reports, and contemporary coaching and development approaches Based on in-depth research and client interactions from one of the most prominent names in workforce development For any business that experiences a leadership failure or a lack of qualified leaders for vital positions, the consequences can be devastating. This practical and effective guide to leadership development offers real solutions for long-term excellence.

Virginia Mason Medical Center (VMMC) was one of the first health care organizations to implement Lean and its methodologies. Other organizations have followed VMMC‘s lead, but this world class organization still leads in the utilization of innovative Lean tools.Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Exp

Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement. Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners will gain competitive advantage and increased market share, there is not a company in the world that is not in some way focused on the quality of the experience they deliver. However, for many businesses, CX is neither a strategic discipline, consistently applied, nor is it a well-trodden path. It's not easy to deliver exceptional customer experience, again and again, and it becomes difficult to have a CX strategy that provides tangible and measurable results. Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated by the global consulting group KPMG, this book shows how the world's most elite organizations have made excellence a habit, by creating authentic, human connections at scale. Whether dealing with external consumers or internal colleagues, learn how to become an enlightened and agile business and 'think customer' at every single touch point.

This book examines the experience of 11 universities in nine countries around the world that have grappled with the challenge of building successful research institutions in difficult circumstances and outlines key lessons of from this experience.

Winner of the Shingo Publication Award Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.