Answering 911

A rookie 911 operator writes with humor, empathy, and amazing candor of the demanding job that changes her life forever.

From the acclaimed PEN/Robert W. Bingham Prize-winning author of A Naked Singularity, a shockingly hilarious novel that tackles, with equal aplomb, both America’s most popular sport and its criminal justice system From Paterson, New Jersey, to Rikers Island to the streets of New York City, Sergio de la Pava’s Lost Empress introduces readers to a cast of characters unlike any other in modern fiction: dreamers and exiles, immigrants and night-shift workers, a lonely pastor and others on the fringes of society—each with their own impact on the fragile universe they navigate. Nina Gill, daughter of the aging owner of the Dallas Cowboys, was instrumental in building her father’s dynasty. So it’s a shock when her brother inherits the franchise and she is left with the Paterson Pork, New Jersey’s failing Indoor Football League team. Nina vows to take on the NFL and make the Paterson Pork pigskin kings of America. All she needs to do is recruit the coach, the players, and the fans. Meanwhile, Nuno DeAngeles—a brilliant and lethal criminal mastermind—has been imprisoned on Rikers Island for a sensational offense. Nuno fights for his liberty—while simultaneously planning an even more audacious crime. In Lost Empress, de la Pava weaves a narrative that encompasses Salvador Dalí, Joni Mitchell, psychiatric help, emergency medicine, religion, theoretical physics, and everything in between. With grace, humor, and razor-sharp prose, all these threads combine, counting down to an epic and extraordinary conclusion.

Lecturers, request your electronic inspection copy here This superb guide teaches you how to read critically. Its no-nonsense, practical approach uses a specially developed reading code to help you read articles for your research project; this simple code enables you to decipher journal articles structurally, mechanically and grammatically. Refreshingly free of jargon and written with you in mind, it’s packed full of interdisciplinary advice that helps you to decode and critique academic writing. The author’s fuss free approach will improve your performance, boost your confidence and help you to: Read and better understand content Take relevant effective notes Manage large amounts of information in an easily identifiable and retrievable format Write persuasively using formal academic language and style. New to this edition: Additional examples across a range of subjects, including education, health and sociology as well as criminology Refined terminology for students in the UK, as well as around the world More examples dealing specifically with journal articles. Clear, focused and practical this handy guide is a great resource for helping you sharpen your use of journal articles and improve your academic writing skills. ‘I have used the book over the last five years with my students with great success. The book has helped students to develop their critical thinking, reading and writing skills and when it comes to writing a dissertation they have used the code sheet in their own writing.’ - Pete Allison, Head of the Graduate School of Education, University of Edinburgh SAGE Study Skills are essential study guides for students of all levels. From how to write great essays and succeeding at university, to writing your undergraduate dissertation and doing postgraduate research, SAGE Study Skills help you get the best from your time at university. Visit the SAGE Study Skills hub for tips, resources and videos on study success!

A history of the forces of law and order in the United States highlights individual heroes and villains, reformers, events, and locations from 1945 to 2012.