Are You A Manager Or A Leader

Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

“With the title of this book, Scott Comey asks an important question on which we should all reflect. Throughout, he draws on a depth of experience, personal stories, historical perspective, popular culture, bright minds, and interactive steps. In person and in video, you can lead more effectively with this guidance.” —Ethan Beaute, Chief Evangelist at BombBomb “Scott Comey’s Are You a Manager or a Leader? is a masterful blueprint for successful leadership. With a mix of high-level concepts and street-level tactics, Scott gives you everything you need to become the leader you want to be. From building trust to defining your mission to knowing your numbers, Scott explains both the why and the how of essential leadership skills. Want to lead, or lead more effectively? Then read this book—and you’re well on your way.” —Adam Contos, CEO, RE/MAX Holdings, Inc. “I really enjoyed Scott Comey’s book on leadership, especially his delivery of key themes through personal stories. They were gripping, impactful, and memorable and made us want to read more. Scott’s focus on “self” and how we are always going to be the more powerful effecting change in ourselves instead of blaming others, is a message so needed today for the world’s leaders. If you are a business leader and have others looking to you for direction, this is a must-read.” —Tyrone K. Davids, CPA MBA & CEO of EDI Performance “This book is needed more than ever. We still have far too many managers and not enough leaders. Scott lays out a compelling case and powerful benefits that SOLID leadership provides. He’s worked through adversity multiple times and the growth of his team is proof of his expertise. Get this book. Read and apply its wisdom, especially during these turbulent times.” —Tony Rubleski, Bestselling Author, Mind Capture book series Are You a Manager or a Leader? inspires managers to take their employees to the next level of success with “golden nuggets” of leadership and wisdom. By changing how you look at your staff and by examining your role within your organization, managers will be inspired to build a great working culture, strengthen the relationships with their team, and continue to create an environment of success and productivity. When managers take the time to reflect upon their roles, they become amazing leaders, catapulting their companies to greater levels of success and achievement. Whether you are an entry-level manager, an executive within a corporation, or run a small business of your own, Scott Comey will take you through the journey of connection and reflection. It’s time to take the leap and become the leader you were destined to be.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Don’t let a bad boss or manager hold you back from being successful! Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled down for busy professionals, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. In How to Lead When Your Boss Can’t (or Won’t), Maxwell teaches you how to: position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities—for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).

A new edition of the bestseller that has helped aspiring leaders worldwide advance their careers and step up to larger leadership roles. You aspire to lead with greater impact. The problem is you're busy executing on today's demands. You know you have to carve out time from your "day job" to build your leadership skills, but it’s easy to let immediate problems and old mindsets get in the way. Herminia Ibarra—one of the world's foremost experts on leadership—shows how individuals at all levels can step up to leadership by making small but crucial changes in their jobs, their networks, and themselves. In Act Like a Leader, Think Like a Leader, Ibarra offers advice to: Redefine your job in order to make more strategic contributions Diversify your network so that you connect to, and learn from, a wider range of stakeholders Become more playful with your self-concept, allowing your familiar—and possibly outdated—leadership style to evolve Ibarra turns the usual leadership advice—generate insight about yourself through reflection and analysis of your strengths and weaknesses—on its head by arguing that you must first act and experiment your way into trying new things. The valuable external perspective you gain from direct experiences and experimentation—which Ibarra calls outsight—provides new and critical information on what kind of work is important to you, how you should invest your time, why and which relationships matter, and, ultimately, who you want to become. Updated with new examples and self-assessments, this book gives you the tools to start acting like a leader and advancing your career to the next level.

You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: · Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. · Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. · Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

Do you ever have the feeling that you're not as smart or talented as people think you are? Do you fear that you're going to be exposed as a fraud or fake at some point? Do you find it hard to say "Thank You" to praise? If so, like 70% of the population, you may suffer from the impostor syndrome. The impostor syndrome is an underlying feeling that you are not as smart, talented, or skilled as everyone thinks you are and that you are about to be exposed as a fraud. Unlike most self-help books, this is unique because the author uses his own struggles as teachable examples. A world champion kickboxer, John Graden shares his story and his personal strategies for overcoming The Impostor Syndrome to become one of the most successful martial artists in the world. In this book, you will learn how you have been programmed from birth to view the world in ways that are not serving you well. You will learn how to reprogram your mind to see and take advantage of the tremendous opportunities surrounding you. You will learn his simple, but effective strategies for overcoming self-doubt and negative programming. Most of all, you'll learn how to take control of the conversation of a lifetime, the one you have all day and all night with yourself.