Bureaucracy Citizen Interface

Contributed articles presented at the 17th World Congress of International Political Science Association held at Seoul, Korea in 1997.

Opening the Government of Canada presents a compelling case for a more open model of governance in the digital age – but a model that also continues to uphold democratic principles at the heart of the Westminster system. Amanda Clarke details the untold story of the federal bureaucracy’s efforts to adapt to digital-age pressures from the mid-2000s onward. This book reveals the mismatch between the bureaucracy’s closed government traditions and evolving citizen expectations and digital tools. Striking a balance between reform and tradition, lays out a roadmap for building a democratically robust, digital-era federal government.

Examines The Processes Through Which Public Bureaucracies Adjust Their Style And Subsistance To Meet The Challenges Of Decentralization. Suggests Reoreientation Of The Bureaucracy Through Judicious Hrd Interventions To Harmonise The Postulates On Which Decentralization Rests And The Assumptions On Which Bureaucracies Operate. 10 Chapters Followed By Conclusion And A Select Bibliogrpahy And A Foreword By The Governor Of Karnataka Who Has Become A Known Beaurocrat Himself.

Public administration is reeling under complex challenges and pressures in the face of the changing trends in liberalization, privatization and globalization. As a pertinent area of social sciences, it is in search of a new identity in the form of theoretical bases, conceptual clarity and contextual applicability. The development of the discipline is characterized by failed, semi-developed and recycled narratives, which are unable to provide any well-defined epistemological parameters. Whatever one finds in the form of conceptual and applied growth in public administration, especially pertaining to the Third World, appears to be borrowed, imitated and implemented out of context. The discipline of public administration must therefore reinvent itself in the wake of new developments in the areas of theory building, organizational reforms, information technology, participatory development, corporate ethics, humane governance, responsive administration, non-state organizations and administrative capability. This book makes an attempt to grapple with some of these contemporary concerns in order to generate a debate on the impact of globalization on public administration. A collection of diverse topics that address various facets of public administration, the overall thrust is on developing indigenous approaches for meeting the growing demands of the changing scenario. The wide range of issues covered in the volume makes for a comprehensive view of the various perceptions within the discipline of public administration. The book will be of immense use to students, academicians, researchers, policy makers and practitioners in public administration.

The book is a critical examination and appraisal of the status, methodology and likely future trends of the emerging sub-discipline of “Governing Development” within the broader discipline of political science, leading to the application of “Good Governance” in the administration and development of the newly emerged nations during the later half of the twentieth century.

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Public policy makers and managers in public administration operate under a unique set of circumstances that differ significantly from those in the private sector. Collaboration through networks is a feature of both sectors, but in the private sector it is often characterized by partnerships and alliances meant to benefit a particular company or industry, whereas collaboration through networks in the public sector involve disparate organizations working toward a common goal and not merely to enhance the performance of one among them. Therefore, much of the work that has been published in the business management literature on collaboration through networks does not apply wholesale, without revisions, to the public sector. Mandell and her contributors fill that gap by bringing together academic and practitioner perspectives into a coherent, holistic examination of the operative processes in public-sector networks and network structures. Networks and network structures by definition imply interactions among many organizations, individuals, or interest groups. The definition is broadened here to include collaborative efforts that take place within different countries as well as those that cross national borders. Going beyond the usual emphasis on the opportunities and promises of collaboration through networks, Mandell and her contributors take a hard look at such pitfalls and constraints as those involving power conflicts between individual and organizational commitments, the dichotomy between the need for flexibility and the need for rules and procedures, the difference between the needs and expectations of a national public and a local public, and accountability issues that arise from the need to satisfy outside regulators as well as the goals of the network. In addition to these unique contributions to the literature on networks and network structures, Mandell addresses the important but often overlooked behavioral (micro) issues--e.g., motivation, change, and communication--that tend to be drowned out by the overriding emphasis in the literature on structural (macro) issues. Reflects the latest thinking in the field and explores up-to-the-minute innovations currently being developed.

Ethics: Integrity & Aptitude in Governance will serve as a worthy companion, challenging the readers to push the envelope of intellectual understanding and translate the catholic understanding into pragmatic and holistic public/Corporate interest(s). The concepts presented in the book will continue to help aspirants for General Studies papers of the main examinations. The theoretical depth and expanse of topics in the book will help aspirants to hone their skills to adeptly tackle philosophical essays in the essay paper apart from being helpful in the Personality Test. The text is supported by illustrations, highlights of recent research and studies, and examples created out of the participant-observant experiences of the authors as public servants. In order to supplement the explanations and discussions, the book closely follows a Consilience approach to topics, wherein facts are intricately linked to the theories across relevant disciplines. The METRICES framework as a heuristic tool to unravel the apparent and subtle moral elements in the case studies will help readers to set about objective, rational, and non-maleficence moral reasoning. Questions from the 2018-2022 Main examination at the end of the chapters will give a competitive edge to the aspirant's preparation. This book will prove to be an indispensable companion for students and practitioners of public administration in developing a holistic understanding of the challenges of public service in democratic nations like India.