Business Process Outsourcing In The European Financial Industry

Seminar paper from the year 2005 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 1,3, European Business School - International University Schloß Reichartshausen Oestrich-Winkel (Supply Management Institute, Lehrstuhl fuer Supply Management und Logistik), language: English, abstract: Business Process Outsourcing (BPO) is one of the current major developments in the European economy. For many companies, it is a possibility for establishing a new pres-ence in a different industry or branch. One example for this trend is the fact that Kienbaum Management Service GmbH offers BPO services in the field of document logistics. Besides establishing a new presence in new markets, BPO also leads to significant cost reductions and quality of service improvements. Therefore it is an important strategic tool for the European financial sector which has experienced increasing costs and shrinking margins during the last ten years. This seminar paper focuses principally on BPO in the European financial sector. Therefore, other industries are only relevant in comparisons with the European financial sector. To highlight the current European de-velopment from diversified banks to specialized financial institutions, transaction bank-ing is explained as one of the specialized banking forms with the highest growth rate during the next years. An emphasis is also set in this paper on document logistics in the European financial sector and BPO possibilities in this field. The field of document lo-gistics in the financial sector is not heavily researched. Therefore academic publications in this field are of high interest for the academic community as well as for professionals managing document logistics. After a foreword in chapter one, chapters two and three focus on the introduction to the European financial sector and BPO and include basic definitions. After that, chapter four includes the main part of this seminar paper and puts an emphasis on

This book focuses on business process outsourcing aspects in the medium sized enterprise segment within Western Europe. The topic is of increasing interest, especially within the services sector. The book contains theoretical, analytical and practical data on medium sized enterprise contribution to the European Economy, performance analysis and the future outlook. In addition, main aspects related to business process and knowledge process outsourcing focusing on the western European region are also analyzed. Through systematic research, the author has concluded on main trends and strategies of successful business process outsourcing, the cost savings potential and the use of Outsourcing as a tool for value creation and sustainable business development.

This publication examines the importance of trade in services for the integration of non-EU members into the European Single Market. Further liberalisation is found to be a critical factor to deeper integration with the enlarged EU, which accounts for a quarter of global GDP and foreign direct investment. The planned Euro-Mediterranean free trade area for goods is judged as a positive first step, but additional measures are needed for deeper integration, including liberalisation of services trade. The study gives a detailed assessment of individual sectors, including core services relating to transport, telecommunication, financial markets and electricity, as well other markets such as tourism, IT and distribution services.

This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. * Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. * Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. * Shows managers how a BPO strategy can save the company money and create jobs domestically. * Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.

Identifying malpractice and misconduct should be top priority for financial risk managers today Corruption and Fraud in Financial Markets identifies potential issues surrounding all types of fraud, misconduct, price/volume manipulation and other forms of malpractice. Chapters cover detection, prevention and regulation of corruption and fraud within different financial markets. Written by experts at the forefront of finance and risk management, this book details the many practices that bring potentially devastating consequences, including insider trading, bribery, false disclosure, frontrunning, options backdating, and improper execution or broker-agency relationships. Informed but corrupt traders manipulate prices in dark pools run by investment banks, using anonymous deals to move prices in their own favour, extracting value from ordinary investors time and time again. Strategies such as wash, ladder and spoofing trades are rife, even on regulated exchanges – and in unregulated cryptocurrency exchanges one can even see these manipulative quotes happening real-time in the limit order book. More generally, financial market misconduct and fraud affects about 15 percent of publicly listed companies each year and the resulting fines can devastate an organisation's budget and initiate a tailspin from which it may never recover. This book gives you a deeper understanding of all these issues to help prevent you and your company from falling victim to unethical practices. Learn about the different types of corruption and fraud and where they may be hiding in your organisation Identify improper relationships and conflicts of interest before they become a problem Understand the regulations surrounding market misconduct, and how they affect your firm Prevent budget-breaking fines and other potentially catastrophic consequences Since the LIBOR scandal, many major banks have been fined billions of dollars for manipulation of prices, exchange rates and interest rates. Headline cases aside, misconduct and fraud is uncomfortably prevalent in a large number of financial firms; it can exist in a wide variety of forms, with practices in multiple departments, making self-governance complex. Corruption and Fraud in Financial Markets is a comprehensive guide to identifying and stopping potential problems before they reach the level of finable misconduct.

"This book presents quality articles focused on key issues concerning technology in business"--Provided by publisher.

Drawing on a range of European cases, this edited volume analyses the offshoring and outsourcing of foreign companies, with a focus on territorial embeddedness. The book opens by developing a theoretical framework and then presents a range of international case studies exploring the experiences of the service hub cities of Brno, Bratislava, Budapest, Krakow, and Prague. Attention is also given to internal and external determinants of embeddedness, with chapters on the employee perspective, the Fintech industry, corporate social responsibility, and the role of universities. This volume will be of interest to advanced students and researchers in regional economics, economic geography, innovation studies, industrial economics, European economics, and international business.