Case Studies In Organizational Communication 2

Spotlighting the central role of communication in today's varied workplace, this up-to-date collection of new case studies will succeed its highly acclaimed predecessor as a valued reference and teaching text. The studies both highlight creative and positive uses of communication and demonstrate how communication practices can hinder organizational functioning. Topics addressed include new communication technologies; the dynamics of teamwork; cross-cultural communication; sexual harassment; and stress and burnout. - Back cover.

The Second Edition of Case Studies in Organizational Communication: Ethical Perspectives and Practices, by Dr. Steve May, integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases.

In order to demonstrate formal and informal communication practices in a variety of organizational processes, Keyton (communication studies, University of Kansas) and Shockley-Zalabak (communication, University of Colorado) provide 33 cases that use verbal, nonverbal, written, and electronic channel

Introduction to Courageous Communication in Organizations - Part I: Moving from Control to Collaboration - Controlling Communication and Case Studies - Collaborative Communication and Case Studies - Tips, Tools, and Resources to Move from Control to Collaboration - Part II: Moving from Top-Down to Upward Communication - Top-Down Communication and Case Studies - Upward Communication and Case Studies - Tips, Tools, and Resources to Move from Top-Down to Upward Communication - Part III: Moving from Secretive to Transparent Communication - Secretive Communication and Case Studies - Transparent Communication and Case Studies - Tips, Tools, and Resources to Move from Secrecy to Transparency - Part IV: Moving from Impersonal to Engaging Communication - Impersonal Communication and Case Studies - Engaging Communication and Case Studies - Tips, Tools, and Resources to Move from Impersonal to Engaging Communication - Conclusion and Implications - Index

The Situated Organization explores recent research in organizational communication, emphasizing the organization as constructed in and emerging out of communication practices. Working from the tradition of the Montreal School in its approach, it focuses not only on how an organization’s members understand the purposes of the organization through communication, but also on how they realize and recognize the organization itself as they work within it. The text breaks through with an alternative viewpoint to the currently popular idea of 'organization-as-network,' viewing organization instead as a configuration of agencies, and their fields of practice. It serves as an original, comprehensive, and well-written text, elaborated by case studies that make the theory come to life. The substantial ideas and insights are presented in a deep and meaningful way while remaining comprehensible for student readers. This text has been developed for students at all levels of study in organizational communication, who need a systematic introduction to conducting empirical field research. It will serve as an invaluable sourcebook in planning and conducting research.

Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.

Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.