Check Out

Check-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.

A NEW YORK TIMES 10 BEST BOOKS OF THE YEAR AND A NEW YORKER "ESSENTIAL READ" NAMED A BEST BOOK OF THE YEAR BY THE NEW YORKER AND VOGUE “Bennett writes like no one else. She is a rare talent, and Checkout 19 is a masterful novel.” –Karl Ove Knausgaard From the author of the “dazzling. . . . and daring” Pond (O magazine), the adventures of a young woman discovering her own genius, through the people she meets–and dreams up–along the way. In a working-class town in a county west of London, a schoolgirl scribbles stories in the back pages of her exercise book, intoxicated by the first sparks of her imagination. As she grows, everything and everyone she encounters become fuel for a burning talent. The large Russian man in the ancient maroon car who careens around the grocery store where she works as a checkout clerk, and slips her a copy of Beyond Good and Evil. The growing heaps of other books in which she loses–and finds–herself. Even the derailing of a friendship, in a devastating violation. The thrill of learning to conjure characters and scenarios in her head is matched by the exhilaration of forging her own way in the world, the two kinds of ingenuity kindling to a brilliant conflagration. Exceeding the extraordinary promise of Bennett’s mold-shattering debut, Checkout 19 is a radical affirmation of the power of the imagination and the magic escape those who master it open to us all.

About the Book: 'Check-In, Never Check Out ' is a captivating and invaluable book that chronicles the extraordinary life of Mr. Rattan Keswani, a revered luminary in the hospitality industry. Seamlessly blending personal triumphs and challenges, this opus offers readers an intimate window into the inner workings of a hotelier's existence. Beyond a mere account of his exploits, this literary masterpiece serves as an indispensable handbook, providing sagacious counsel for aspiring hoteliers and seasoned professionals alike. Through captivating anecdotes and real-life encounters, the book immerses readers in the multifaceted realm of hotel management, delving into leadership, customer service, staff management, marketing strategies, and innovation. 'Check-In, Never Check Out ' is a testament to the transformative power of fortuitous paths and offers inspiration and erudition to those navigating the hospitality industry. About the Author: Rattan Keswani stepped down from his positions as Deputy Managing Director of Lemon Tree Hotels Ltd and Director of Carnation Hotels last year, concluding a decade-long tenure. Prior to that, he served as the President of Trident Hotels, which is part of EIH Ltd-Oberoi Group. Over three decades, he held various roles within Oberoi Hotels and Resorts both in India and abroad. Throughout his 40-year career in the industry, Keswani collaborated with numerous renowned international brands, including Sheraton, Intercontinental, Holiday Inns, and Hilton Hotels. His professional journey encompassed all segments of the hospitality sector, from luxury to upper upscale, midscale to economy, as well as fractional ownership. Currently, Keswani operates as an independent consultant and coach, offering guidance and expertise to a select group of entrepreneurs. The author's share of the proceeds from the sale of the book will go to Muskaan PAEPID - An NGO that trains and places differently-abled persons. Website: rattankeswani.in

Master of the macabre David Lubar is back with Check Out the Library Weenies, his ninth collection of Weenies Stories. Here are thirty more scary stories for the middle grade audience--perfect for both avid and reluctant young readers who like a few chills and a lot of laughs. Don't be a weenie. Read these stories. If you dare! “Fans will be shivering and laughing...evilly." —Kirkus Reviews on Strikeout of the Bleacher Weenies “With its mix of humor and chills, this collection is a sure bet for fans of R. L. Stine's Goosebumps series and reluctant readers.” —Booklist on Wipeout of the Wireless Weenies “Whoever thinks the short story is dead, or that kids don't like short stories, hasn't talked to any real live kids and hasn't read the latest in this popular series.” —School Library Journal on Attack of the Vampire Weenies Weenies Stories #1 In the Land of the Lawn Weenies and Other Misadventures #2 Invasion of the Road Weenies and Other Warped and Creepy Tales #3 The Curse of the Campfire Weenies and Other Warped and Creepy Tales #4 The Battle of the Red Hot Pepper Weenies and Other Warped and Creepy Tales #5 Attack of the Vampire Weenies and Other Warped and Creepy Tales #6 Beware the Ninja Weenies and Other Warped and Creepy Tales #7 Wipeout of the Wireless Weenies and Other Warped and Creepy Tales #8 Strikeout of the Bleacher Weenies and Other Warped and Creepy Tales #9 Check Out the Library Weenies and Other Warped and Creepy Tales At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

A new cozy mystery series from New York Times and USA Today best-selling Author Diane Capri. Follow former lawyer turned concierge and amateur sleuth Andi Steele and her loveable cats (and dogs) as they catch murderers and solve crimes on historic Frontenac Island, Michigan. Dead bodies. Hunky men. A never-ending parade of demanding hotel guests, quirky villagers, cats, dogs, and maybe a ghost. Andi Steele’s law career is still in limbo and her boss at historic Frontenac Island’s Park Hotel has made it clear that she’d better straighten up and fly right if she wants to hold on to her stop-gap concierge job until she can go back to legal work. But when a trip with a friend to deliver bird seed turns into the discovery of another dead body, Andi can’t keep from investigating. Now the handsome Mayor Daniel Evans and the bossy Sheriff Jackson both warn her to leave the crime to the police, while Andi’s boss wants her to keep on top of things to protect the hotel’s image. Leaving Andi to juggle attentive men and ornery bosses, while staying one step ahead of a killer. If you love traditional cozy mystery with a side of romance and suspense, you’ll love Andi Steele and The Park Hotel Mysteries. Get it now!

How could a smarter library checkout system make life easier for the kids and librarian in your school? Great inventors use a process called design thinking to help them identify problems, big and small, and create solutions for them. This book introduces readers to design thinking and asks them to look at their library's checkout system (the pros and cons of it) in a specific way to figure out how to improve it. Design thinking fosters innovation, creativity, and even empathy--essential learning for students. Book includes table of contents, glossary of key words, index, author biography, sidebars, infographics, and instructions.

GRAND PRIZE WINNER 2018 WRITER'S DIGEST SELF-PUBLISHED EBOOK AWARDS RUNNER-UP 2018 DEL SOL PRESS PRIZE FOR FIRST NOVEL If there ever was a bad time to fall in love, dangling by the neck from a rope tied to a chandelier would be it, but love just doesn’t care... By the year 2031, global warming cooks the planet, endless wars sweep the globe and pollution tries to finish everybody off. Science has declared re-incarnation a fact and legally sanctioned death houses have sprouted up like mushrooms in overcrowded cities. Those so-called ‘Last Resorts’ provide the paying guest with the tools and the know-how for a successful exit from life—with one simple rule: once checked in, the check-out is feet-first only. Nobody leaves a ‘Last Resort’ alive. Ansel Grayson has been a resident at the ‘Hotel Terminus’ for over twelve years, unable to take the last step. On the day he finally works up the nerve to check out and hang himself, he is interrupted by Nikki Forlan, the most recent addition to the guest list. Ansel and Nikki, broken by life, find themselves drawn into each other’s orbit, and with their final check-outs looming, they try to discover a reason to live, certain they will have to die.