Coaching Star Performers

Most business coaching books take a generic approach, advancing catch-all models and concepts for all employees. But different employee cohorts have different coaching needs! This book addresses a crucial managerial segment, namely; Star Performers – small in number but highly critical to organizational energy, innovation and growth! Highly ambitious, goal orientated and driven they are – on the face of it – relatively easy to read and understand. However Star Performers often hide a dirty little secret! The origins of their success owe more to negative rather than positive drivers. They are (inwardly at least) less resilient than they (outwardly) seem! Fear, paranoia, self-doubt and self-loathing are frequently the negative feelings and motivators that cause Star Performers to over-index, outperforming their competitive set. However – in the end – these drivers can lead to major issues; burn-out, addiction and/or major conflict with other stakeholders. This book explores how coaches can explore the ‘hidden and blind selves’ of Star Performers to reframe these negative drivers into positive forces; enabling Star Performers to add value on a more sustainable basis!

Inspire Star Performance through Meaningful Conversations with Your Team “If you want more top performers on your team, read this book!” —Jill Konrath, author of SNAP Selling and Selling to Big Companies The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations—and not just about the weather or the game last night. Create ongoing conversations throughout the year that focus on: Developing team members to a higher level of ability Triggering the insight and inspiration within your team members to grow in new ways Building the skills that will enable others to accomplish their established goals Preparing yourself and others for the performance review discussion Keeping people motivated and moving forward toward the goals Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day—not just the days before an annual review.

Described by Professor Jonathan Passmore - Director of the highly regarded Henley Business School Centre for Coaching - as 'a fabulous book written by two highly experienced coaches (providing) a wealth of details to support the Executive Coach and individual leaders', 'Advanced Leader Coaching' is the must have reference book and guide for all Executive and Leadership coaches. Written by Professor Chris Edger (a shortlisted author of multiple books on leadership and coaching) and Dr Nollaig Heffernan (inventor of the ILM 72 leadership style psychometric test and member of the Centre for Neuroscience, UK) 'Advanced Leader Coaching' provides leading-edge insights into the way in which professional or workplace-based coaches can optimize Executive and Leadership performance. Practical and easy to use, it provides coaches with an overarching 'Advanced Leader Coaching Model', focused upon accelerating three key leadership factors; personal, interpersonal and business growth. Within these three factors various critical subcomponents are explored; personal (self-awareness, mental toughness, capacity, style and transitioning), interpersonal (customer, employee, team and stakeholder) and business (strategy, operations, change and innovation). Backed up with contemporary concepts, models, questions and case studies that coaches can use to raise Executive and Leadership performance, this book should provide real stimulus and confidence to coaching practitioners who work within this challenging domain. Tried and tested by the authors on hundreds of Executives and Leaders over the past decade, the approaches, techniques and methods outlined in 'Advanced Leader Coaching' provide a proven methodology and set of practical tools for any coach engaged with the task of accelerating Executive or Leadership performance!

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Perfect Phrases for Coaching Employee Performance gives you the language to empower, engage, and develop your employees. Filled with hundreds of wordsand phrases you can use in virtually every coaching situation, this go-to guide provides everything you need for: Onboarding and training Conducting performance reviews Setting employee goals Coaching high and low performers Creating powerful teams Building strong relationships

Coaching and mentoring have developed significantly in recent years. Helping and supporting people to learn more effectively are not new activities, of course, but what is new is the extent to which their power is being harnessed to meet the challenge of our ever-increasing need to take personal responsibility for managing to learn new things in new ways.The authors of this vital new book on the topic believe that we are in the middle of a revolution of thinking about learning. Clearly demonstrating how recent research suggests that traditional methods need to be adjusted or, in some cases, abandoned in favour of the effective use of coaching and mentoring, this book provides a practical toolkit for such change.Covering both the theory and practice of coaching and mentoring, ranging from the world of work to education to community action, the book demonstrates how important it is to relate theoretical models to specific situations in order to gain real practical benefits. In a highly readable and accessible style, the authors offer new insights into, and examples of, such issues as matching staff, and fresh ways of giving feedback and asking the right questions. While they provide both best-practice approaches and proven solutions, they also explain that where coaching and mentoring are concerned, simplicity is often the ideal solution. To facilitate this goal they outline 'Seven Golden Rules of Simplicity'.This practical introduction to an increasingly widely used practice will prove invaluable to anyone wanting to help people to increase and improve their ability to maximize their potential, learn new skills, improve performance and become the person they want to be.

The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on: · The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming · The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching · The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority

This book is a collection of articles on self-growth and career development with the leading feature, How to Become A Star Performer, suggesting ways one can learn and imbibe the trademark qualities associated with star performers towards attaining personal and professional success by making smart choices as well as sustained, incremental changes where necessary.