Collaborating In The Workplace

Foundations -- Fight-flight-freeze (the stress response) -- Universal human needs -- Feelings -- Faux feelings -- The self-connection process (SCP) -- Applying the foundations to conversation -- Listening and being listened to -- Making requests -- Preparing for a difficult conversation -- Practicing difficult conversations -- Debriefing for resilience -- Further collaboration applications -- Interrupting -- The need behind the no -- Giving (and receiving) feedback -- Expressing appreciation -- Flight simulator practice guidelines for dyad practice -- Notes -- Index -- The four-part nonviolent communication process -- Some basic feelings we all have -- About nonviolent communication -- About PuddleDancer Press -- About the center for nonviolent communication -- Puddledancer Press trade books and booklets -- About the author

Named the Best Management Book of 2021 by strategy+business Named one of "this month's top titles" in the Financial Times in September 2021 Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture category A plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being. Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees' time and is drifting earlier into the morning, later into the night, and deeper into the weekend. The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being. In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaboration—not the size of their network or the length of their workday. Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you: Identify and challenge beliefs that lead you to collaborate too quickly Impose structure in your work to prevent unproductive collaboration Alter behaviors to create more efficient collaboration It then outlines how successful people invest this reclaimed time to: Cultivate a broad network—not a big one—for innovation and scale Energize others—a strong predictor of high performance Connect with others to reduce micro-stressors and enhance physical and mental well-being Cross' framework provides relief from the definitive problem of our age—dysfunctional collaboration at the expense of our performance, health and overall well-being.

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these skills, the goal of this informative volume is to encourage the creation of connections that lead to powerful communication and better results. The authors cover such topics as: how stress impacts daily interactions; ways of listening that create a deeper understanding and connection with others; preparing for, practicing, and learning from difficult conversations; tricky workplace communication issues that tend to trip people up, such as interrupting, giving feedback, and being clear about requests. With step-by-step exercises and guidelines for practice, readers can learn the skills necessary to make any team work better together.

Drawing on knowledge from process improvement, organisation theory, human resource management, change management, occupational health and safety, and other fields, the book is a practical, easy-to-read guide to problem solving. Illustrated with a series of short case studies, this book provides an integrated approach to problem solving in the workplace. Collaborative Problem Solving walks through the steps in the problem solving process, introducing dozens of tools, techniques, and concepts to use throughout. Chris J. Shannon describes the behaviours to practice which are most conducive to creating a positive problem solving culture based on curiosity, collaboration, and evidence-based thinking. This book explains why successful problem solving is a collaborative process and provides tools and techniques for responding to other people’s behaviour when designing and implementing solutions. Offering practical advice on problem solving in an easy-to-understand way, this book is aimed at people working in office environments, service industries, and knowledge organisations, enabling them to feel confident in applying the knowledge from the book in their own workplace.

Tools To Create A Workplace You Love Imagine, for a moment, a workplace where you and your co-workers: * Share a clear and common purpose. * Conduct open and respectful conversations. * Easily build commitment to new ideas and approaches. * Use simple tools to guide decisions, actions, and accountability. * Find opportunities to innovate, learn and grow. * Have complete trust and confidence in one another. This workplace does exist―a workplace where people think differently and achieve their goals, crush the competition, turn customers into enthusiastic fans, and love going to work every day. It's called a Collaborative Workplace and it starts inside this book. Follow the story of an almost fictitious finance grad as he experiences four different workplaces. You are likely to find your own workplace among them. Then, get the Breakthrough Tools you need to make the shift to a Collaborative Workplace wherever you are and regardless of your job title. Creating a Collaboration Breakthrough is not only doable, it is essential in today's highly chaotic, competitive, uncertain, and ever changing business landscape. The only question is: Do you have the courage to make it happen?

"This book investigates the use of computer-mediated communication technologies and collaborative processes to facilitate effective interdependent collaboration in writing projects, especially in virtual workplace settings"--Provided by publisher.

Students who know how to collaborate successfully in the classroom will be better prepared for professional success in a world where we are expected to work well with others. Students learn collaboratively, and acquire the skills needed to organize and complete collaborative work, when they participate in thoughtfully-designed learning activities.Learning to Collaborate, Collaborating to Learn uses the author’s Taxonomy of Online Collaboration to illustrate levels of progressively more complex and integrated collaborative activities.- Part I introduces the Taxonomy of Online Collaboration and offers theoretical and research foundations.- Part II focuses on ways to use Taxonomy of Online Collaboration, including, clarifying roles and developing trust, communicating effectively, organizing project tasks and systems.- Part III offers ways to design collaborative learning activities, assignments or projects, and ways to fairly assess participants’ performance.Learning to Collaborate, Collaborating to Learn is a professional guide intended for faculty, curriculum planners, or instructional designers who want to design, teach, facilitate, and assess collaborative learning. The book covers the use of information and communication technology tools by collaborative partners who may or may not be co-located. As such, the book will be appropriate for all-online, blended learning, or conventional classrooms that infuse technology with “flipped” instructional techniques.

What makes the difference between your collaboration's failure or success? Collaboration: What Makes It Work, Second Edition answers this question with an up-to-date and in-depth review of collaboration research. This new edition also includes The Wilder Collaboration Factors Inventory.