Communication And Conflict Studies

This book explores relations between communication and conflict. How one thinks about communication is demonstrated as shaping how one approaches conflict, and vice versa. Individuals engaged in conflict transformation apply the tools and strategies of their field while communicating to widely divergent audiences. Professional communicators not only create an infinite range of documents to help ensure that work is accomplished effectively, efficiently, and safely, but also address conflicts in the workplace and in the public sphere. Thoughtfully exploring connections between communication studies and conflict studies, this collection engages with research and practice on topics including the potential of social media during revolution, the role of gender during mediation, and the importance of critical genre usage during industrial crisis.

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

This book analyses the use of communication in resolving conflicts, with a focus on de-escalation and processes of peacebuilding and peace formation. From the employment of hate radio in the Rwanda genocide, to the current conflict between Russia and the Ukraine following events in the Crimea, communication and the media are widely recognized as powerful tools in conflicts and war. Although there has been significant academic attention on the relationship between the media, conflict and war, academic efforts to understand this relationship have tended to focus primarily on the links between communication and conflict, rather than on communication and peace. In order to make sense of peace it is essential to look at communication in its many facets, mediated or not. This is true within many of the diverse strands that make up the field of communication and peace, but it is also true in the sense that a holistic and interdisciplinary approach is missing from the literature. This book addresses this widely acknowledged lacuna by providing an interdisciplinary perspective on the field, bringing together relevant, but so far largely isolated, streams of research. In doing so, it aims to provide a platform for further reflection of the meaning of, and requirements for, peace in our contemporary world with a focus on de-escalation, conflict transformation, reconciliation and processes of peacebuilding – as opposed to conflict escalation or crisis intervention. This volume will be of much interest to students of peace and conflict studies, peacebuilding, media and communication studies, security studies and IR in general.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.

This book brings together leading edge scholarship and emerging approaches to conflict transformation from a communication perspective. It illustrates the centrality of communication in analyzing, understanding, and creating transformation in community, environmental, regional, and global conflicts.

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.