Computer Mediated Communication For Business

This collection is a guide to greater communication efficiency in both clarity and time-management for any professional or aspiring professional. It guides the reader through the ways in which communicating through technology rather than face-to-face can alter their perceptions of others and the perceptions others make of them. Each chapter concisely summarizes existing studies from the fields of communication, psychology, philosophy, and engineering to lead the audience to very practical guidelines to make their professional communication world easier and more efficient. The book is divided into three sections. The first focuses on the more abstract components of communication, such as creating connections and navigating humor. The second part deals with more applied knowledge, offering guides to specific and common technologies used for communication such as email and video conferencing. The final section focuses on training for both trainers and trainees. The volume gathers together contributions by 29 scholars, all of whom offer their own unique expertise and guidance to the audience.

What are the barriers in computer-mediated communication for cooperative learning and work? Based on empirical research, the chapters of this book offer different perspectives on the nature and causes of such barriers for students and researchers in the field.

There is acceptance of the need to understand the relationship between social factors, system design and system usage in the field of computer-mediated communication systems. This book shows how the social context is presented intentionally and unintentionally in the design of such systems.

Digital technology is increasingly impacting how we keep informed, how we communicate professionally and privately, and how we initiate and maintain relationships with others. The function and meaning of new forms of computer-mediated communication (CMC) is not always clear to users on the onset and must be negotiated by communities, institutions and individuals alike. Are chatrooms and virtual environments suitable for business communication? Is email increasingly a channel for work-related, formal communication and thus "for old people", as especially young Internet users flock to Social Networking Sites (SNSs)? Cornelius Puschmann examines the linguistic and rhetorical properties of the weblog, another relatively young genre of CMC, to determine its function in private and professional (business) communication. He approaches the question of what functions blogs realize for authors and readers and argues that corporate blogs, which, like blogs by private individuals, are a highly diverse in terms of their form, function and intended audience, essentially mimic key characteristics of private blogs in order to appear open, non-persuasive and personal, all essential qualities for companies that wish to make a positive impression on their constituents.

Computer-mediated communication (CMC) refers to human communication mediated by electronic devices. CMC can be broken down into two forms: synchronous and asynchronous. Synchronous CMC provides opportunities for direct communication between involved parties. In contrast, asynchronous CMC refers to communication that takes place when the message sender does not receive an immediate response from the recipient. Further study is required to fully understand the uses and applications of this communication. Multidisciplinary Applications of Computer-Mediated Communication considers the future use of CMC and recent applications of CMC in different contexts in the world with implications for further development. Covering key topics such as learning environments, business communication, and social media, this reference work is ideal for industry professionals, researchers, scholars, academicians, practitioners, instructors, and students.

This is a uniquely friendly and easy-to-understand treatment of the complex theories and findings that surround CMC. Communication is often complicated, and computerization makes it stranger still, yet the authors have deftly demystified both the miraculous and the mundane of computer-mediated interaction.