Computer Supported Cooperative Work And Social Computing

This book constitutes the refereed post-conference proceedings of the 15th CCF Conference on Computer Supported Cooperative Work and Social Computing, ChineseCSCW 2020, held in Shenzhen, China, in November 2020. The 40 revised full papers and 15 revised short papers were carefully reviewed and selected from 137 submissions. The papers of this volume are organized in topical sections on: crowdsourcing, crowd intelligence, and crowd cooperative computing; domain-specific collaborative applications; collaborative mechanisms, models, approaches, algorithms, and systems; social media and online communities; and short papers.

CSCW '16: Computer Supported Cooperative Work and Social Computing Feb 27, 2016-Mar 02, 2016 San Francisco, USA. You can view more information about this proceeding and all of ACM�s other published conference proceedings from the ACM Digital Library: http://www.acm.org/dl.

This book constitutes the refereed proceedings of the 14th CCF Conference on Computer Supported Cooperative Work and Social Computing, ChineseCSCW 2019, held in Kunming, China, in August 2019. The 52 revised full papers and 10 short papers were carefully reviewed and selected from 169 submissions. The papers of this volume are organized in topical sections on: collaborative models, approaches, algorithms, and systems; social computing (online communities, crowdsourcing, recommendation, sentiment analysis, etc.); AI for CSCW and social computing.

Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problem is that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The research reflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work.

A detailed introduction to interdisciplinary application area of distributed systems, namely the computer support of individuals trying to solve a problem in cooperation with each other but not necessarily having identical work places or working times. The book is addressed to students of distributed systems, communications, information science and socio-organizational theory, as well as to users and developers of systems with group communication and cooperation as top priorities.

This book is the first to directly address the question of how to bridge what has been termed the "great divide" between the approaches of systems developers and those of social scientists to computer supported cooperative work--a question that has been vigorously debated in the systems development literature. Traditionally, developers have been trained in formal methods and oriented to engineering and formal theoretical problems; many social scientists in the CSCW field come from humanistic traditions in which results are reported in a narrative mode. In spite of their differences in style, the two groups have been cooperating more and more in the last decade, as the "people problems" associated with computing become increasingly evident to everyone. The authors have been encouraged to examine, rigorously and in depth, the theoretical basis of CSCW. With contributions from field leaders in the United Kingdom, France, Scandinavia, Mexico, and the United States, this volume offers an exciting overview of the cutting edge of research and theory. It constitutes a solid foundation for the rapidly coalescing field of social informatics. Divided into three parts, this volume covers social theory, design theory, and the sociotechnical system with respect to CSCW. The first set of chapters looks at ways of rethinking basic social categories with the development of distributed collaborative computing technology--concepts of the group, technology, information, user, and text. The next section concentrates more on the lessons that can be learned at the design stage given that one wants to build a CSCW system incorporating these insights--what kind of work does one need to do and how is understanding of design affected? The final part looks at the integration of social and technical in the operation of working sociotechnical systems. Collectively the contributors make the argument that the social and technical are irremediably linked in practice and so the "great divide" not only should be a thing of the past, it should never have existed in the first place.