Conflict Mediated Message And Group Dynamics

This book explores the ways in which emotions enter a conflict scenario and investigate their role as causes or consequences of the conflict. It sheds new light on questions of the extent to which context and culture-related dimensions are conducive to conflict dynamicity and management either by calming emotions or increasing their severity.

Conflict, Mediated Message, and Group Dynamics: Intersections of Communication establishes up a framework to explore the ways in which emotions enter a conflict scenario and investigate their role either as causes or consequences of conflict. The volume's chapters shed new light on the questions of the extent to which context on the one hand and culture-related dimensions on the other are conducive to conflict dynamicity and management either by calming emotions—and conflict—or by increasing their severity.

Providing an up-to-date, multi-perspective and cross-linguistic account of the centrality of the expressive function in communication, this book explores the conceptualization of emotions in language and the high emotional 'temperature' of a variety of contemporary discourses. Adopting a number of methodological angles, both qualitative and quantitative, the chapters present insights from cognitive linguistics, (critical) discourse analysis, corpus linguistics and sociolinguistics, as well as those resulting from the combination of these approaches. Using a wide variety of data types, from song lyrics and TV series to Twitter posts and political speeches, and through the analysis of a range of languages, including Arabic, English, Polish, Italian, Hungarian, and Turkish, the book offers a panoramic view of the multi-faceted interaction between language, expressivity and cognition.

The world is wrought with risks that may harm people and cost lives. The news is riddled with reports of natural disasters (wildfires, floods, earthquakes, hurricanes), industrial disasters (chemical spills, water and air pollution), and health pandemics (e.g., SARS, H1NI, COVID19). Effective risk communication is critical to mitigating harms. The body of research in this handbook reveals the challenges of communicating such messages, affirms the need for dialogue, embraces the role of instruction in proactively communicating risk, acknowledges the function of competing risk messages, investigates the growing influence of new media, and constantly reconsiders the ethical imperative for communicating recommendations for enhanced safety.

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence – just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger. Despite the proliferation of research and books related to crisis communication, the voice that is often lost is that of the stakeholder. Yet, as both a public relations and management function, stakeholders are central to the success and failure of organizations responding to and managing crises in a cross-platform and global environment. This core textbook provides a comprehensive and research-driven introduction to crisis communication, critical factors influencing crisis response, and what we know about predicting stakeholder responses to crises. Incorporated into each chapter are global case studies, ethical challenges, and practitioner considerations. Online resources include an extensive set of multimedia materials ranging from podcast mini-lectures to in-class exercises, and simulation-based activities for skills development (https://audralawson.com/resources/crisis-communication-managing-stakeholder-relationships/). Demonstrating the connection between theory, decision-making, and strategy development in a crisis context, this is a vital text for advanced undergraduate and postgraduate students of Communications, Public Relations, Marketing, and Strategic Management.

Whistleblowing, Communication and Consequences offers the first in-depth analysis of the most publicized, and morally complex, case of whistleblowing in recent European history: the Norwegian national lottery, Norsk Tipping. With contributions from the whistleblower himself, as well as from key voices in the field, this book offers unique perspectives and insights into not only this fascinating case, but into whistleblowing and wrongdoing in organizations more broadly. An international team of scholars use fourteen different theoretical lenses to show the complex and multi-faceted nature of whistleblowing. The book begins with an ethnographic account by the whistleblower story and proceeds into an analysis of the literature and conceptual topics related to that whistleblowing incident to present the lessons that can be learnt from this extreme example of institutional failure. This fascinating, complex, and multi-theoretical book will be of great interest to scholars, students and industry leaders in the areas of public relations, corporate communication, leadership, corporate social responsibility, whistleblowing and organizational resistance.

Human Factors in Software and Systems Engineering Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA

Proceedings of the 4th International Conference on Human Systems Engineering and Design (IHSED2021): Future Trends and Applications, September 23–25, 2021, University of Dubrovnik, Croatia