Consumer Action And Consumer Protection

The 2015 Consumer Action is a resource to help consumers protect themselves in the marketplace. this resource is filled with practical tips to help people know their rights, plan a purchase, or file a complaint. The Handbook features a sample complaint letter that you can download and a comprehensive directory to help you locate corporate and governmental consumer affairs offices. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company. It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.

Contains selected State legislation, court decisions and related information.

Use this guide to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.

Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.

This book will describe the development of European Community consumer law and seek to determine to what extent action by the European Community has promoted the interest of consumer protection. In doing so it will consider important areas relating to protection of the consumers economic interests and physical safety, as well as questions of access to justice. In addition to assessing the success of community consumer policy the authors will also put forward suggestions for ways in which consumer protection can be enhanced at the community level.