Consumer And Commercial Credit Management

This text addresses the challenges that result from change and growth within the financial services and credit industry. It features a comprehensive case study and discusses issues related to technology, the Internet and on-line credit.

Consumer credit is an integral part of many western societies. This book provides a comprehensive view of how credit-granting institutions operate and discusses the relationship between the strategic objectives set by senior management and the operational strategies employed by credit professionals working at the coal face of credit provision.

First Published in 2016. Credit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and credit services. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as Credit Management Handbook, the new edition, with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations.

The authors address the challenges that have resulted from the changes and growth within the financial services and credit industries. Tenth revised edition, originally published under the title, CONSUMER AND COMMERCIAL CREDIT MANAGEMENT.

In many companies credit management is a passive and reactive discipline. This results in significant receivables assets weighing heavily on balance sheets, dragging down cash flow and inhibiting growth. The power of credit is shackled, muted. Release the power and passion of credit management in your company. Proactively squeeze every morsel of value out of receivables and simultaneously, protect your company from the bad debt danger that lurks in the value chain. Harness the power of credit to effectively manage your company's receivables. Immediately make a positive difference in your company, and use this book as a resource for years to come. Reading Global Credit Management will help you wake the sleeping giant on your balance sheet make receivables earn their keep, just like every other asset. wrest control of credit from bureaucratic processes, grab it by the throat and wring out every drop of value. And last but by no means least, boost the value of your company. "...one of the most intelligent and refreshing exposés of the present and future role of international credit management that I have read in a long time. Global Credit Management represents a very welcome and innovative addition to the small library of quality publications available on international credit and risk management." —Tim Lane, Director of European Operations, Finance, Credit and International Business (FCIB)