Cooperative Systems Design

A recent conference brought together researchers who contribute to the design of cooperative systems and their integration into organizational settings. The aim of the conference was to advance the understanding and modeling of collaborative work situations which are mediated by technological artefacts, and to highlight the development of design methodologies for cooperative work analysis and cooperative systems design. Papers from the conference reflect the multidisciplinary nature of this area, representing fields such as computer and information sciences, knowledge engineering, distributed artificial intelligence, organizational and management sciences, and ergonomics. There is no subject index. Annotation : 2004 Book News, Inc., Portland, OR (booknews.com).

Cooperative systems design requires a deep understanding of the cooperative work of groups and organizations. The papers included in this book draw from an empirical background including studies in healthcare, homecare, software-development, architectural design, marine insurance industry and learning in university settings.

The main assumption behind the COOP conferences is that co-operative systems design requires a deep understanding of the co-operative work of dyads, groups and organizations, involving both artefacts and social conventions. The key topic of COOP'2000 was The Use of Theories and Models in Designing Cooperative Systems. Two opposite methodological approaches to co-operative system design can be clearly identified - a pragmatic approach or an approach based on theories and models. Objectives of the COOP'2000 Conference included: clarifying the reasons why one needs or does not need to use a theory or a model for design, comparing the pragmatic and the theory/model-based approaches, and identifying possible joint points between them, discussing the relevance of the theories/models with respect to the design of co-operative systems, to better delimit the respective application fields of the various theories/models, and to identify their possible joint points.

COOP 2012 is the tenth COOP conference, marking twenty years from the first conference in 1992. In this special anniversary edition we asked researchers and practitioners to reflect on what have been the successes and the failures in designing cooperative systems, and what challenges still need to be addressed. We have come a long way in understanding the intricacies of cooperation and in designing systems that support work practices and collective activities. These advances would not have been possible without the concerted effort of contributions from a plethora of domains including CSCW, HCI, Information Systems, Knowledge Engineering, Multi-agent systems, organizational and management sciences, sociology, psychology, anthropology, ergonomics, linguistics, etc. The COOP community is going from strength to strength in developing new technologies, advancing and proposing new methodological approaches, and forging theories.

This volume presents the proceedings of the 12th International Conference on the Design of Cooperative Systems (COOP 2016). The conference is a venue for multidisciplinary research contributing to the design, assessment and analysis of cooperative systems and their integration in organizations, public venues, and everyday life. COOP emerged from the European tradition of Computer Supported Cooperative Work (CSCW) and Cognitive Ergonomics. A collection of 22 papers and 4 workshop overviews are presented, reflecting the variety of research activities in the field of the design of cooperative systems with a special emphasis on “Making Together” This collection offers a broad vision of collective working practices and cooperative design, embracing the idea that design requires a deep understanding of collective activities, involving both artefacts and social practices within a context. The result is a rich and articulated debate that widens the design space towards the exploration of a variety of forms of participation and engagement in collaborative system design. Experienced researchers, academics, designers and practitioners who are interested in collaborative design theory and methods would be interested in the state of the art research and case studies this collection provides.

COOP 2010 is the 9th edition of the International Conference on Designing Cooperative Systems, being the second European conference in the field of Computer Supported Cooperative Work after ECSCW. The conference brings together researchers who contribute to the analysis and design of cooperative systems and their integration in organizational community, public and other settings, and their implications for policy and decision making. Cooperative systems design requires a deep understanding of collective activities, involving both artifacts and social practices. Contributions are solicited from a wide range of domains contributing to the fields of cooperative systems design and evaluation: CSCW, HCI, Information Systems, Knowledge Engineering, Multi-agents, organizational and management sciences, sociology, psychology, anthropology, ergonomics, linguistics.

The papers included in this book draw from a rich empirical background including studies in healthcare, homecare, software-development, architectural design, marine insurance industry and learning in university settings. They integrate different theoretical foundations and conceptual frameworks to further the understanding of cooperative work, build advanced conceptual frameworks, derive design implications for information systems and present new technological concepts for cooperative systems. This publiction brings together researchers who contribute to the design of cooperative systems and their integration into organizational settings. Cooperative systems design requires a deep understanding of the cooperative work of groups and organizations, involvin both artifacts and social practices. Contributions discuss topics such as: Analysis of collaborative work situations; Conceptual frameworks for understanding cooperative work; Guidelines for designing cooperative systems; The influence of new technologie (mobile computing, ubiquitous computing, etc.) on cooperation; Expertise sharing and learning in cooperative work; Communities and new forms of organization; Innovative technological solutions and user interfaces; and Methods for participatory design of ooperative systems. Special emphasis is on the issue of the 'seamless integration of artifacts and conversations - enhanced concepts of infrastructure for communication'. The emergence and distribution of cooperative systems has been accompanied by an inceased communication workload. This is characterized by increased information exchange, message overflow, numerous interruptions of work, cognitive overload, or a dominance of virtual context. To alleviate and improve the situation, greater integration of onversational acts (e.g. message exchange) and documents is clearly required.

This volume presents the proceedings of the 11th International Conference on the Design of Cooperative Systems (COOP 2014). The conference is a venue for multidisciplinary research contributing to the design, assessment and analysis of cooperative systems and their integration in organizations, public venues, and everyday life. COOP emerged from the European tradition of Computer Supported Cooperative Work (CSCW) and Cognitive Ergonomics as practiced in France. These proceedings are a collection of 28 papers reflecting the variety of research activities in the field, as well as an increasing interest in investigating the use and design of ICT in all aspects of everyday life and society, and not merely in the workplace. The papers represent a variety of research topics, from healthcare to sustainable mobility to disaster response, in settings from all over the world. For the first time, the proceedings include papers presented in an Early-Career Researchers Track which was organized in order to give young researchers the opportunity to discuss their work with an international community. This collection of papers provides a picture of new developments and classic topics of research around cooperative systems, based on the principle that a deep knowledge of cooperative practices is a key to understanding technology impacts and producing quality designs. The articles presented will appeal to researchers and practitioners alike, as they combine an understanding of the nature of work with the possibilities offered by novel digital technologies.