Critical Insights From A Practitioner Mindset

Summary: Chapters in "Critical Insights From A Practitioner Mindset" have been grouped into four categories: (1) the New digital economy; (2) e-government practices; (3) identity and access management; and (4) identity systems implementation. These areas are considered to be crucial subsets that will shape the upcoming future and influence successful governance models. "Critical Insights From A Practitioner Mindset" is eminently readable and covers management practices in the government field and the efforts of the Gulf Cooperation Council (GCC) countries and the United Arab Emirates government. The book is key reading for both practitioners and decision-making authorities. Key Features: - Is highly practical and easy to read. - Comprehensive, detailed and through theoretical and practical analysis. - Covers issues, and sources rarely accessed, on books on this topic. The Author: Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established in 2004 to rollout and manage the national identity management infrastructure program in the United Arab Emirates. He has been involved in the UAE national identity card program since its early conceptual phases during his work with the Ministry of Interior. He has also been involved in many other strategic government initiatives in the past 22 years of his experience in the government sector. Contents: The new digital economy: Emerging markets and digital economy: building trust in the virtual world Biometrics technology and the new economy: a review of the field and the case of the United Arab Emirates E-government practices: PKI in government digital identity management systems An innovative approach for e-government transformation PKI in government identity management systems PKI technology: a government experience The role of digital certificates in contemporary government systems Identity and access management: Optimizing identity and access management (IAM) frameworks Towards federated identity management across GCC: a solution's framework Contemporary identity systems implementation: Re-thinking enrolment in identity schemes Targeting results: lessons learned from UAE National ID Program

"This book is third in a series representing a collection of research articles published in several prominent peer-reviewed international journals. These articles are considered to contribute towards understanding management practices in the government sector. They symbolize the thoughts, experiences and learned lessons from large systems implementations in the United Arab Emirates and GCC countries and reflection on similar implementations in other countries around the world." -- Preface.

Summary "Critical Insights From Government Projects" examines the implementation of major projects in the governmental field, and more specifically those in the Gulf Cooperation Council (GCC) countries. The book is divided in to four research categories: project management, project evaluation, electronic services, and technology implementation. The chapters cover the theory and practice of the implementation, in the public sector, of advanced technologies in a governmental setting. The research in this book was conducted and written by senior government officials and practitioners. The chapters include key critical insights from several strategic government initiatives, general management frameworks, reflections and a review of fundamental lessons learned. Key Features Includes a rare insight in to major government projects in the Middle Eastern region. Examines implementation of major projects from a practical perspective. The review of the various projects is set against a broader framework, making the analysis of the implementation far more rigorous and relevant. Written by leading players in the area. Critical Insights From Government Projects is easy-to-read and is highly practical. The Author Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established in 2004 to rollout and manage the national identity management infrastructure program in the United Arab Emirates. He has been involved in the UAE national identity card program since its early conceptual phases during his work with the Ministry of Interior. He has also been involved in many other strategic government initiatives in the past 22 years of his experience in the government sector. Contents Project management: projects management in reality; lessons from government IT projects; an innovative project management methodology Projects evaluation: UAE National ID Programme case study; using quality models to evaluate large IT systems Electronic services: electronic government in the GCC countries Technology implementations: digital identities and the promise of the 'technology trio' PKI, smart cards, and biometrics IRIS; recognition and the challenge of homeland and border control security in UAE

The chapters in 'Critical Thoughts From A Government Mindset' have been grouped into three categories: strategic management; e-government development and practices; and identity management. In the first section, the book covers 'Corporate Government Strategy Development', and 'Customer Relationship Management'. Key Features: Is highly topical - examines subjects that are of great current interest to governments and practitioners worldwide; comprehensive, detailed and thorough theoretical and practical analysis; covers issues, and sources rarely accessed, on books on this topic. The Author: Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established to rollout and manage the national identity management infrastructure program in the United Arab Emirates. Readership Scholars, practitioners, business executives and government/economic policy makers worldwide, and especially those with an interest in the Middle East. Contents Strategic management - Corporate government strategy development: a case study; Customer relationship management: proposed framework from a government perspective E-government - E-government strategies: the case of UAE; E-government in Arab countries: a six-staged roadmap to develop the public sector; E-voting in UAE FNC elections: a case study Identity management - Identity and mobility in a digital world; Data ownership: who owns my data? Triggering the smart card readers' supply chain

Summary "Critical Thoughts From A Government Perspective" illustrates a broad picture that is grounded in the realities of day to day issues faced by public sector managers in the Gulf Cooperation Council (GCC) countries. The chapters in the book examine the main areas of importance for public sector leaders; they have been grouped into four distinct categories: strategic management, organisational performance, e-government and national identity. The objective of "Critical Thoughts From A Government Perspective" is to: help augment recent public sector development efforts in the GCC; contribute to the advancement of research on the GCC; and serve as knowledge building tools for those interested in learning about public sector management practices in GCC countries. Key Features Many books about the GCC governmental sector are typically written from either a purely academic perspective or present a small subset of available research, thereby failing to capture critical management issues and considerations. Therefore, "Critical Thoughts From A Government Perspective" not only embodies insights based on extensive research but also the collective insights of numerous senior government practitioners. "Critical Thoughts From A Government Perspective" has been written from a philosophical 'mind-set' in the sense that if we need to improve our organisations and thereafter our nations, we need to be transparent when we share knowledge and practices. "Critical Thoughts From A Government Perspective" is easy-to-read and is highly practical. The Author Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established in 2004 to rollout and manage the national identity management infrastructure program in the United Arab Emirates. Contents Strategic management Public value and ROI in the government sector Strategy development at Emirates Identity Authority Targeting results: lessons learned from the UAE National ID Program Re-thinking enrolment in identity card schemes Organisational performance Improving organisational performance through understanding human motivation Succeeding with transformational initiatives E-government Supporting e-government progress in the UAE National identity Population growth and governments' modernisation efforts: the case of GCC countries

'Critical Insights From A Practitioner Mindset' is eminently readable and covers management practices in the government field and the efforts of the Gulf Cooperation Council (GCC) countries and the United Arab Emirates government.

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