Current Good Practices And New Developments In Public Sector Service Management

This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.

This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now updated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which. Together the documents can be used as a basis for benchmarking to compare activities and best practice across different national settings.

Based on new field research, this book assesses the current state of governance and public sector reforms in eleven Asian countries and jurisdictions, especially in the wake of the recent regional financial crisis that seriously affected some of them. It analyses reform efforts comparatively against a backdrop of governance problems, and seeks to establish whether these efforts represent a substantive shift in attitudes towards reform or whether they serve simply to reinforce existing practices. The authors explore a number of important themes that are central to governance and public sector reform issues. These include the role of the state, the success or failure of organizational reforms, corruption, the applicability of the new public management model in the Asian context, and the governance values and reform models promoted by regional and international agencies.

Public sector reform has moved on apace since the first of the Commonwealth Public Service Country Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption. Since then, the various civil services described in the series have undergone radical change in scope, organization and approach rendering a revision timely. Now up dated and completely revised, these re-issued Country Profiles continue to be an accessible and valuable source of reference which attempt to both describe and analyze the often tumultuous and controversial public sector reforms which have taken place in contributing countries since 1995. Practicing bureaucrats, diplomats, political and academic audiences will find these new books invaluable in benchmarking best practice in public sector reform across Commonwealth member countries.

'. . . this is a book one would expect to find in all libraries and on all development studies reading lists.' – John Hailey, Journal of International Development '. . . the Handbook is a unique reference tool on international development policy and management. Its format, both comprehensive in coverage and concise in content, will make it essential reading for the growing number of postgraduates studying development policy and management, as well as for public administration, foreign consultants and aid workers in low- and middle-income countries.' – Andrew Nickson, Public Administration 'This Handbook will surely prove to be an essential to the students, practitioners and others concerned with improvement of human condition in developing countries.' – Pundarik Mukhopadhaya, The Singapore Economic Review '. . . this Handbook offers a significant remedy to the scarcity of material in this important area. . . It is certainly very near the top of this reviewer's list of recommended reading for students, researchers and practitioners concerned with development policy.' – Michael Tribe, Development Policy Review '. . . the Handbook offers an excellent one volume survey of modern development policy and practice in poor countries.' – Tony Jackson, The Journal of the Institution of Economic Development 'This comprehensive collection contains an excellent introduction to all the major issues of development policy.' – Frances Stewart, Queen Elizabeth House, University of Oxford, UK This important Handbook on international development policy and management covers a broad spectrum of contemporary topics across all the major areas of interest. With over 40 chapters, the book comprehensively explores the many themes and issues of significance for both policy and implementation, and provides easily accessible reference material on current practice and research. The 42 contributors come from a diverse range of backgrounds, and enjoy international reputations in their chosen fields. The Handbook is organised in two parts, one dealing with policy issues and the other with implementation and management issues. The first part, on policy, covers a wide range of economic, social and environmental topics. The second part explores the political context of implementation and development practice and goes on to cover a range of issues relating to management in the public and non-state sectors and the management of development projects. Each individual chapter provides background information on theory and practice, describes the current 'state of play', examines prospects for the future and includes an annotated guide to further reading. This extensive handbook will become an essential reference on international development policy and management. Although primarily designed for postgraduate students and scholars of development studies, it will also be welcomed by development practitioners, NGOs and aid agencies.

This book shares best practice in the design of better record management systems, including developing a Retention Schedule. Also covered is a manual used by ministries and departments as an example, and guideline formulas for using a schedule and indexing.

The UK has played a pivotal role in the development of New Public Management (NPM). This book offers an original, comprehensive and multidisciplinary analysis of the impact of the New Public Management in the UK, and situates these analyses in a broader comparative perspective. Its chapters consider: competing typologies of NPM issues of professionalism within NPM debates on social exclusion and equity the role of different research approaches in evaluating NPM the evolving nature of NPM and impact of modernisation evaluations of NPM in mainland Europe, North America, Africa and the developing World, Australia, and Pacific-Asia. Leading authorities from around the world present evaluations of current thinking in NPM and highlight the challenges which will shape future development and research approaches. New Public Management presents a timely and constructive overview of the nature and impact of the NPM and offers important lessons for public management across the world.

Public sector reform has moved on apace since the first of the Commonwealth Public Service Country Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption. Since then, the various civil services described in the series have undergone radical change in scope, organization and approach rendering a revision timely. Now up dated and completely revised, these re-issued Country Profiles continue to be an accessible and valuable source of reference which attempt to both describe and analyze the often tumultuous and controversial public sector reforms which have taken place in contributing countries since 1995. Practicing bureaucrats, diplomats, political and academic audiences will find these new books invaluable in benchmarking best practice in public sector reform across Commonwealth member countries.