Customer Service Programs In Arl Libraries
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Customer Service Programs in ARL Libraries
| Author | : Anonim |
| Publsiher | : Association of Research Libr |
| Total Pages | : 110 |
| Release | : 1998 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015042827652 |
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Quality Improvement Programs in ARL Libraries
| Author | : Anonim |
| Publsiher | : Association of Research Libr |
| Total Pages | : 148 |
| Release | : 1993 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015033107726 |
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The Changing Role of Book Repair in ARL Libraries
| Author | : Anonim |
| Publsiher | : Association of Research Libr |
| Total Pages | : 138 |
| Release | : 1993 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015029578914 |
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Mentoring Programs in ARL Libraries
| Author | : Association of Research Libraries. Systems and Procedures Exchange Center |
| Publsiher | : Association of Research Libr |
| Total Pages | : 86 |
| Release | : 1999 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015043224818 |
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
| Author | : Julie Beth Todaro,Mark Smith |
| Publsiher | : ALA Neal-Schuman |
| Total Pages | : 172 |
| Release | : 2006 |
| Genre | : Business & Economics |
| ISBN | : UOM:39015066743421 |
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A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
Automating Preservation Management in ARL Libraries
| Author | : C. Brigid Welch |
| Publsiher | : Association of Research Libr |
| Total Pages | : 202 |
| Release | : 1993 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015032973649 |
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Video Collections and Multimedia in ARL Libraries
| Author | : C. Brigid Welch |
| Publsiher | : Association of Research Libr |
| Total Pages | : 174 |
| Release | : 1993 |
| Genre | : Academic libraries |
| ISBN | : UOM:39015032973656 |
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Benefits for Professional Staff in ARL Libraries
| Author | : Anonim |
| Publsiher | : Association of Research Libr |
| Total Pages | : 158 |
| Release | : 1993 |
| Genre | : Academic librarians |
| ISBN | : UOM:39015029114355 |
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