Cyber Troops Online Manipulation Of Public Opinion And Co Optation Of Indonesia S Cybersphere

Organized propaganda and public opinion manipulation are increasing in Indonesia’s cybersphere. Specifically, since 2019, there has been a marked rise of cyber troop campaigns that serve to mobilize public consensus for controversial government policies. Cyber troop operations played a crucial role in three controversial events in which public opinion had been initially critical of the government policy at issue. These were, first, the revision of the Law on the Corruption Eradication Commission in September 2019; second, the launch of the New Normal policy during the COVID-19 pandemic in May 2020; and third, the passing of the Omnibus Law for Job Creation in October 2020. In all three cases, there is clear evidence of cyber troops manipulating public opinion in support of government policy. In all three cases, the cyber troops manufactured consent by flooding social media with narratives that promoted the governing elite’s agenda, often using deceptive messages and disinformation that were amplified by numerous “buzzer” and “bot” accounts. Thereby they effectively drowned out oppositional discourses on social media and neutralized dissent, especially as mainstream media simultaneously echoed the cyber troops’ narratives. The ever more systematic use of cyber troops—and the considerable resources spent on such operations—indicates increasing co-optation of Indonesia’s cybersphere for elite interests. This threatens to undermine the quality of public debate and democracy in Indonesia because cyber troop operations not only feed public opinion with disinformation but also prevent citizens from scrutinizing and evaluating the governing elite’s behaviour and policy-making processes, which further exacerbates Indonesia’s ongoing democratic regression.

In Indonesia, Thailand and Myanmar, democratic regression and the reconsolidation of authoritarian regimes have triggered the rise of social media-driven protest movements. These are pioneered by a new generation of activist youth, distinguishing themselves from previous student and youth movements by the digitally mediated, decentralized and diverse nature of their protest. While experimenting with digitally mediated repertoires of action adopted and adapted from similar struggles elsewhere, these protesters forge transnational links that give rise to new protest assemblages across and beyond the region. This is exemplified by the social media-based #MilkTeaAlliance, in which the distinct protests in Indonesia, Thailand, Myanmar and other countries are conjoined through extended solidarity and affinity ties in a common “generational” struggle against entrenched authoritarianism. The youth resistance in Hong Kong was instrumental in driving this trend. Like a “rhizome” (Deleuze and Guattari 1987), these movements are characterized by connectivity, heterogeneity, multiplicity and “unbreakable” expansion. This allows for a fluid participation of various activist and non-activist groups (such as K-poppers) and the inclusion of various issues and demands in the protest, which merge into the cause of fighting systemic injustice. It also heightens the movements’ viability and resilience to repression. However, besides physical repression, protesters in all three countries face the added challenge of new modes of cyber-repression. The combined effect of repressive cyber laws, intrusive cyber surveillance and aggressive cyber troops took its toll on the protest movements’ capacities for online agitation and mobilization, thus contributing to the movements’ silencing and suppression. Yet, the resistance did not die out, as activists dodge cyber-repression and make creative uses of digital media and technologies to cultivate their resistance online, at the grassroots level, or in the cultural sphere. Meanwhile, as long as authorities remain repressive and tone-deaf to this generation’s criticism and concerns, the gulf between them looks set to widen. The longer-term implication is that this generation will remain alienated and continue to express their struggle in novel and unpredictable ways.

This is an open access book. The study program of Government Studies and Political Science has been playing significant roles in building best practices of good governance and political ethics through scientific research and community development and opening a space for academic discussion with the main concern “Social and Political Issues”. These activities are in line with the Universitas Jambi’s vision to be “a world-class entrepreneurship university” based on environment and agrotechnology. As part of the efforts to provide a space for academic dialogue at a global level, we organize an international conference that aims to develop scientific knowledge, build institutional capacity, and strengthen networking. This conference raises the issue of “The Emerging Technology & Digital Inclusive on Contemporary Social and Political Issues” to capture the phenomenon of social and political issues at local, national, and international levels. The selection of this topic is based on the vision and mission of study programs, faculty, as well as Universitas Jambi.

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