Decision Support And Business Intelligence Systems

Appropriate for all courses in Decision Support Systems (DSS), computerized decision making tools, and management support systems, the ninth edition of this title provides the only comprehensive, up-to-date guide to today's revolutionary management support system technologies, and showcases how they can be used for better decision-making. This edition focuses on Business Intelligence (BI) and analytics for enterprise decision support in a more streamlined book.

Praise for the First Edition "This is the most usable decision support systems text. [i]t is far better than any other text in the field" —Computing Reviews Computer-based systems known as decision support systems (DSS) play a vital role in helping professionals across various fields of practice understand what information is needed, when it is needed, and in what form in order to make smart and valuable business decisions. Providing a unique combination of theory, applications, and technology, Decision Support Systems for Business Intelligence, Second Edition supplies readers with the hands-on approach that is needed to understand the implications of theory to DSS design as well as the skills needed to construct a DSS. This new edition reflects numerous advances in the field as well as the latest related technological developments. By addressing all topics on three levels—general theory, implications for DSS design, and code development—the author presents an integrated analysis of what every DSS designer needs to know. This Second Edition features: Expanded coverage of data mining with new examples Newly added discussion of business intelligence and transnational corporations Discussion of the increased capabilities of databases and the significant growth of user interfaces and models Emphasis on analytics to encourage DSS builders to utilize sufficient modeling support in their systems A thoroughly updated section on data warehousing including architecture, data adjustment, and data scrubbing Explanations and implications of DSS differences across cultures and the challenges associated with transnational systems Each chapter discusses various aspects of DSS that exist in real-world applications, and one main example of a DSS to facilitate car purchases is used throughout the entire book. Screenshots from JavaScript® and Adobe® ColdFusion are presented to demonstrate the use of popular software packages that carry out the discussed techniques, and a related Web site houses all of the book's figures along with demo versions of decision support packages, additional examples, and links to developments in the field. Decision Support Systems for Business Intelligence, Second Edition is an excellent book for courses on information systems, decision support systems, and data mining at the advanced undergraduate and graduate levels. It also serves as a practical reference for professionals working in the fields of business, statistics, engineering, and computer technology.

B> This book is widely known for its comprehensive treatment of decision support theory and how it is applied. Through four editions, this book has defined the course and set the standard for up-to-date coverage of the latest decision support theories and practices by managers and organizations. This fifth edition has been streamlined and updated throughout to reflect new computing technologies. Chapter 9 has been completely rewritten to focus on the Internet and Intranet. The reader will find expanded coverage of data warehousing, data mining, on-line analytical processes, and an entirely new chapter on intelligent agents (Ch. 19). Internet related topics and links to Internet exercises and cases appear throughout the new edition.

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Cognition-driven decision support system (DSS) has been recognized as a paradigm in the research and development of business intelligence (BI). Cognitive decision support aims to help managers in their decision making from human cognitive aspects, such as thinking, sensing, understanding and predicting, and fully reuse their experience. Among these cognitive aspects, decision makers’ situation awareness (SA) and mental models are considered to be two important prerequisites for decision making, particularly in ill-structured and dynamic decision situations with uncertainties, time pressure and high personal stake. In today’s business domain, decision making is becoming increasingly complex. To make a successful decision, managers’ SA about their business environments becomes a critical factor. This book presents theoretical models as well practical techniques of cognitiondriven DSS. It first introduces some important concepts of cognition orientation in decision making process and some techniques in related research areas including DSS, data warehouse and BI, offering readers a preliminary for moving forward in this book. It then proposes a cognition-driven decision process (CDDP) model which incorporates SA and experience (mental models) as its central components. The goal of the CDDP model is to facilitate cognitive decision support to managers on the basis of BI systems. It also presents relevant techniques developed to support the implementation of the CDDP model in a BI environment. Key issues addressed of a typical business decision cycle in the CDDP model include: natural language interface for a manager’s SA input, extraction of SA semantics, construction of data warehouse queries based on the manger’s SA and experience, situation information retrieval from data warehouse, how the manager perceives situation information and update SA, how the manager’s SA leads to a final decision. Finally, a cognition-driven DSS, FACETS, and two illustrative applications of this system are discussed.

Rapid technology change is impacting organizations large and small. Mobile and Cloud computing, the Internet of Things (IoT), and “Big Data” are driving forces in organizational digital transformation. Decision support and analytics are available to many people in a business or organization. Business professionals need to learn about and understand computerized decision support for organizations to succeed. This text is targeted to busy managers and students who need to grasp the basics of computerized decision support, including: What is analytics? What is a decision support system? What is “Big Data”? What are “Big Data” business use cases? Overall, it addresses 61 fundamental questions. In a short period of time, readers can “get up to speed” on decision support, analytics, and business intelligence. The book then provides a quick reference to important recurring questions.

Decision Support and Business Intelligence Systems provides the only comprehensive, up-to-date guide to today's revolutionary management support system technologies, and showcases how they can be used for better decision-making. The 10th edition focuses on Business Intelligence (BI) and analytics for enterprise decision support in a more streamlined book.

Business intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping enterprise users make better business decisions. The term implies having a comprehensive knowledge of all factors that affect a business, such as customers, competitors, business partners, economic environment, and internal operations, therefore enabling optimal decisions to be made. Business Intelligence provides readers with an introduction and practical guide to the mathematical models and analysis methodologies vital to business intelligence. This book: Combines detailed coverage with a practical guide to the mathematical models and analysis methodologies of business intelligence. Covers all the hot topics such as data warehousing, data mining and its applications, machine learning, classification, supply optimization models, decision support systems, and analytical methods for performance evaluation. Is made accessible to readers through the careful definition and introduction of each concept, followed by the extensive use of examples and numerous real-life case studies. Explains how to utilise mathematical models and analysis models to make effective and good quality business decisions. This book is aimed at postgraduate students following data analysis and data mining courses. Researchers looking for a systematic and broad coverage of topics in operations research and mathematical models for decision-making will find this an invaluable guide.