Defense Logistics Improving Customer Feedback Program Could Enhance Dla S Delivery Of Services
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Defense logistics improving customer feedback program could enhance DLA s delivery of services
Author | : Anonim |
Publsiher | : DIANE Publishing |
Total Pages | : 43 |
Release | : 2024 |
Genre | : Electronic Book |
ISBN | : 9781428944343 |
Download Defense logistics improving customer feedback program could enhance DLA s delivery of services Book in PDF, Epub and Kindle
Defense Logistics
Author | : United States Government Accountability Office |
Publsiher | : Createspace Independent Publishing Platform |
Total Pages | : 44 |
Release | : 2018-03-16 |
Genre | : Electronic Book |
ISBN | : 1985002221 |
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Defense Logistics: Improving Customer Feedback Program Could Enhance DLA's Delivery of Services
Defense Logistics
Author | : U S Government Accountability Office (G,U. S. Government Accountability Office ( |
Publsiher | : BiblioGov |
Total Pages | : 46 |
Release | : 2013-07 |
Genre | : Electronic Book |
ISBN | : 1289244022 |
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The Defense Logistics Agency (DLA) performs a critical role in supporting America's military forces worldwide by supplying every consumable item--from food to jet fuel--that the military services need to operate. Although customers at the eight locations GAO visited were satisfied with some aspects of routine service, such as delivery time for routine parts and certain contractor service arrangements, customers also raised a number of points of dissatisfaction, particularly with regard to the detrimental impact of DLA's service on their operations. The agency's approach for obtaining customer service feedback has been of limited usefulness because it lacks a systematic integrated approach for obtaining adequate information on customer service problems. Although DLA has initiatives under way to improve its customer service, there are opportunities to enhance these initiatives to provide for an improved customer feedback program.
Defense logistics
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Author | : United States. General Accounting Office |
Publsiher | : Unknown |
Total Pages | : 135 |
Release | : 2002 |
Genre | : Military supplies |
ISBN | : OCLC:53035883 |
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Defense Logistics Agency Annual Financial Report 2005
Author | : Anonim |
Publsiher | : DIANE Publishing |
Total Pages | : 144 |
Release | : 2024 |
Genre | : Electronic Book |
ISBN | : 9781428982123 |
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Commerce Business Daily
Author | : Anonim |
Publsiher | : Unknown |
Total Pages | : 1514 |
Release | : 1997-12-31 |
Genre | : Government purchasing |
ISBN | : NYPL:33433065449088 |
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Department of Defense Authorization for Appropriations for Fiscal Year 2012 and the Future Years Defense Program
Author | : United States. Congress. Senate. Committee on Armed Services |
Publsiher | : Unknown |
Total Pages | : 262 |
Release | : 2011 |
Genre | : Military research |
ISBN | : PURD:32754082434360 |
Download Department of Defense Authorization for Appropriations for Fiscal Year 2012 and the Future Years Defense Program Book in PDF, Epub and Kindle