Demonstration Of Innovative Water Main Renewal Techniques

This book reports on an evaluation approach for utilities to use to assess customer perceptions, attitudes, and expectations for water system reliability; their tolerance to service disruptions and construction impacts; and their willingness to pay for expected levels of service. Strategies discussed include methods for assessing customers' perceptions and expectations, costs of infrastructure strategies, how to incorporate external costs, and a plan to communicate with customers.

This report provides best utility practices to minimize downtime during pipe lining operations. "Downtime" refers to not only the amount of time customers are without water service, but also the amount of time customers must rely on temporary service, endure restricted service, or are served by less secure networks. The report reviews pipe lining procedures in current use by water utilities and identifies those that improve efficiency and reduce costs.

"The objective of this project was to identify and develop Good Practices that can realistically be implemented by water utilities for preventing microbiological contamination associated with the installation, rehabilitation, and repair of water mains." -- Executive summary.

Urban water services are building blocks for healthy cities, and they require complex and expensive infrastructure systems. Most of the infrastructure is out of sight and tends to be taken for granted, but an infrastructure financing crisis looms in the United States because the systems are aging and falling behind on maintenance. A road map for pu

CD-ROM contains chapter 4 and appendices A & B.