Don T Make Me Use My Health Service Manager Voice

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Lined 6x9 journal with 108 blank pages. This is the perfect and inexpensive birthday, Anniversary, Valentine's day, or any occasion gift for health service managers to doodle, sketch, put stickers, write memories, or take notes in.

Learn the essentials of finance theory and practice with the tools needed in day-to-day practice In this thoroughly revised and updated fourth edition of Fundamentals of Health Care Financial Management, consultant and educator Steven Berger offers a practical step-by-step approach to understanding the fundamental theories and relationships guiding financial decisions in health care organization. Using cases set in a fictional mid-sized hospital, the book takes the reader into the inner workings of the finance executive's office. As in the previous editions, this book introduces students to key practical concepts in fundamental areas of financial management. This innovative introduction to the most-used tools and techniques includes health care accounting and financial statements; managing cash, billings and collections; making major capital investments; determining cost and using cost information in decision-making; budgeting and performance measurement; and pricing. Also covered in depth are the financial implications of Patient Protection and Affordable Care Act, which will increase patient volume, reduce bad debt, factor quality and patient satisfaction into the financial picture, and significantly affect how hospitals and physicians are paid for services. Students focusing on the business side of health care will find Fundamentals of Health Care Financial Management: A Practical Guide to Fiscal Issues and Activities, 4th Edition a valuable text for understanding the workings of the health care financial system.

A health care consultant and a psychologist advocate the use of the Myers-Briggs Type Indicator to help health care professionals categorize patients and colleagues and present information to them in accordance with their preferences. Detailed coverage is given to breaking bad news and encouraging patients to take advice. Annotation copyrighted by Book News, Inc., Portland, OR.

Written for those who have little or no management training, Umiker’s Management Skills for the New Health Care Supervisor comprehensively covers what the new health care supervisor will need to know to be successful in their career. Through real world cases studies, readers gain insight into a supervisor’s day-to-day interactions with patients, colleagues, outside stakeholders, and their employees. Updated throughout to cover the many ongoing challenges of the COVID-19 pandemic on healthcare supervisors and managers, the new Eighth Edition offers an all-new chapter on ethics in the workplace; new materials on the aging workforce and women in health care; virtual meeting, remote jobs, and working from home; different types of mentorships, the increase in importance of value-based care, sexual harassment and the METOO movement; and much more.

Lifting Our Voices is the only book to explore the dual roles of professional social workers who are also family caregivers and the only collection on caregiving in which the majority of contributors are African American. After discussing the relevant literature, Lifting Our Voices vividly and sensitively presents the caregiving experiences of ten professional social workers. Using professional and theoretical knowledge and skills, each contributor draws implications for various levels of social work and human service interventions. These poignant descriptions and analyses recount both the frustrations and barriers of negotiating social service agencies and other institutions and the joys and triumphs of family caregiving. Lifting Our Voices frankly discusses how a professional education either prepares or fails to equip an individual with the skills for successful intervention on behalf of a loved one. Contributors hail from rich and varied backgrounds, revealing the importance of age, ethnicity, gender, marital status, and gerontological expertise in the practice of family caregiving. These essays explore situations rarely reported on in the literature, such as caregivers and care recipients who represent the lifespan from preschool to retirement. Lifting Our Voices graphically describes types of caregiving that are seldom discussed, including simultaneous caregiving to multiple family members and reciprocal and sequential caregiving, thus broadening and refining the very concepts of "caregiving" and "family."

New Jewish Voices presents the first anthology of modern Jewish-American drama. These highly acclaimed plays, previously produced by New York City's nationally-renowned Jewish Repertory Theatre, offer an enjoyable and eye-opening introduction to the unique and modern voice of five young writers. The insights and visions of these playwrights will help redefine Jewish theater. While offering college students and amateur dramatic groups exciting new material, these five plays will entertain and delight every reader. An introduction by Edward M. Cohen, associate director of Jewish Repertory Theatre, outlines the history of Jewish theatre in America, the origins and development of the Jewish Repertory Theatre, the methods and programs of play development used at the theatre, and an analysis of current trends in modern Jewish playwriting. The anthology also includes production photos, a list of all plays produced by the theatre, and original scripts.