Drg Survival Manual For The Clinical Lab
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DRG Survival Manual for the Clinical Lab
Author | : Robert J. Fitzgibbon,Bernard E. Statland |
Publsiher | : Unknown |
Total Pages | : 268 |
Release | : 1985 |
Genre | : Diagnosis related groups |
ISBN | : UOM:39015010139981 |
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Current Catalog
Author | : National Library of Medicine (U.S.) |
Publsiher | : Unknown |
Total Pages | : 1712 |
Release | : 1985 |
Genre | : Medicine |
ISBN | : UOM:39015010011107 |
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First multi-year cumulation covers six years: 1965-70.
National Library of Medicine Current Catalog
Author | : National Library of Medicine (U.S.) |
Publsiher | : Unknown |
Total Pages | : 988 |
Release | : 2024 |
Genre | : Medicine |
ISBN | : STANFORD:36105214548963 |
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Current Catalog
Author | : National Library of Medicine (U.S.) |
Publsiher | : Unknown |
Total Pages | : 558 |
Release | : 1992 |
Genre | : Medicine |
ISBN | : CORNELL:31924108271598 |
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The Customer Oriented Laboratory
Author | : William O. Umiker |
Publsiher | : Unknown |
Total Pages | : 204 |
Release | : 1991 |
Genre | : Consumer satisfaction |
ISBN | : UOM:39015025207724 |
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The volume offers practical suggestions for improving customer service in the medical laboratory and developing a comprehensive customer-oriented service. Using real-life examples and laboratory-based analogies, the author identifies the needs of customers who use laboratory services and examines the concept of customer service as it affects management, supervision, communication, productivity, budgeting, cost containment, marketing, and quality assurance. The book addresses key problems facing laboratory directors, managers, supervisors, and workers, including development of job descriptions and performance standards; hiring of customer-oriented personnel; training of new employees; development of in-service educational programmes; performance reviews and rewards; oral and written communication for service providers; use and abuse of the telephone; and handling of complaints.
Clinical Laboratory Management
Author | : Eleanor May Travers |
Publsiher | : Lippincott Williams & Wilkins |
Total Pages | : 848 |
Release | : 1997 |
Genre | : Medical laboratories |
ISBN | : UOM:39015040690888 |
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Clinical Decision Levels for Lab Tests
Author | : Bernard E. Statland |
Publsiher | : Unknown |
Total Pages | : 244 |
Release | : 1987 |
Genre | : Medical |
ISBN | : UOM:39015012583194 |
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The Physician s Office Laboratory
Author | : Richard E. Belsey |
Publsiher | : Unknown |
Total Pages | : 494 |
Release | : 1993 |
Genre | : Diagnosis, Laboratory |
ISBN | : UOM:39015033137731 |
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