Dunn And Haimann S Healthcare Management

Healthcare organizations strive to keep pace with breakthroughs in medical science and technology, transparency of service outcomes, an educated customer base, global health threats, and federal regulations. As these elements continue to evolve, organizations are tasked with employing well-trained, dynamic healthcare managers to lead in a time of perpetual transformation.Dunn & Haimann's Healthcare Management provides a definitive overview of healthcare management, organized around five primary functions: planning, organizing, staffing, influencing, and controlling. The book ties these primary functions together through clear explanations of management theories, tools, and other foundational information. It also explores the role of supervisors, behavioral factors, and generational stimuli that motivate employees within the conceptual framework of managing.New features at the end of most chapters, including additional readings, classroom activities, and case study recommendations, reinforce the concepts presented.A healthcare system will always be better positioned to grow and adapt if its managers have mastered the primary functions covered in this book.

"The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann s Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management planning, organizing, staffing, influencing, and controlling key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed."--Back cover.

Part- I : STEPPING INTO MANAGEMENT: The Supervisor's Job, Fuctions and Authority * The Theories and History of Management * Part- II : connectivity processes : Decision Making * Co-ordinating Organizational activites * Communicating * Legal Aspects of the Healthcare Setting * Part-III : PLANNING : Managerical Planning * Forecasting * Tactical Considerations in Planning * Planning Tools * Times Management Techniques * Part- IV : ORGANIZING : Fundamental Concepts of Organizing * Division of Work and Departmentalization * Delegation of Organiizational Authority * Line and Staff Authority Relationship * Organizing on the Supervisory Lavel * Committees as an Organizational Tool * The Informal Organization * Part-V : STAFFING HUMAN RESOURCES MANAGEMENT : The Staffing Process * Performance Appraisals, Promotions, and Transfers * Part- VI : INFLUENCING : Giving Directives and Managing Change * Motivation * Leadership * Morale * Discipline * Part- VII : CONTROLLING : Fundamental of Control * The Control Process * Budgetary and other Control Techniques * Part-VIII : LABOUR RELATIONS : The Labour Union and Superviisor * Handling Grievances * Emerging Influences in Healthcare * Index * About the Author.

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This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.