Emotion At Work

In Emotion at Work: Unleashing the Secret Power of Emotional Intelligence, Roberta Ann Moore explores how taking emotion to work with you can not only enhance your professional life, but how it can be the make or break difference that takes you from being stuck in less than optimal performance to stellar success and professional brilliance. Using the conceptual model of emotional intelligence developed by Dr. Reuven Bar-On, Moore lays out 16 fundamental emotional skills that are vital for workplace success. Culled from her own background in the financial services industry, Moore presents real-life stories to illustrate how emotional intelligence functions in the professional sphere. Moore offers written exercises that go well beyond traditional, rational goal setting and journaling. In fact, they stimulate you to begin relying on and exercising your emotional resources, with an immediate result of strengthening your emotional intelligence (EQ).

Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.

An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace. How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It’s Always Personal offers • a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver • Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations • vital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying • an exploration of how men and women deal with emotions differently “A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”—The Wall Street Journal “So what should be the rules and boundaries for showing how you feel while you work? That’s a question asked and answered in Anne Kreamer’s fascinating book . . . [a] look at an issue that rarely gets discussed.”—The Washington Post “Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the ‘It’s about time!’ button.”—Elle “[A] lively, well-researched exploration of emotions on the job.”—Oprah.com “Explores how to be true to your ‘emotional flashpoints—anger, fear, anxiety, empathy, happiness and crying’—without sabotaging your career.”—The New York Times Book Review

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations. * Offers systematic coverage of the latest concepts of emotion and methods for research in organisations * Includes scientific understanding and critique of the field as well as implications for organisational practice.

An in-depth guide for all workers—employees, managers, and CEOs—on how to engage our emotions in the workplace to create a productive, creative, and truly workable environment. We’ve all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What’s going on? “The foundational problem is that we threw emotions out of the workplace, when in fact, emotions contain the information we need to make our workplaces work,” says Karla McLaren. Now this renowned researcher shares her insights on the skills we most need—and are most often absent in the business world—for healthy, functional, and sustainable workplaces. With The Power of Emotions at Work, McLaren teaches communication and empathy skills to workers at all levels, including: How to co-create a healthy and well-balanced social environment that benefits all workers in any type of organizationHow to recognize your primary emotional role—and the roles of othersHow to support people in your organization who perform the most “emotional labor” Where to find authentic motivation and engagement in your jobHow to go from an “unintentional community” to a place of genuine belonging, and much more We all yearn to be our authentic selves at work, where we feel supported and can communicate our feelings and frustrations in a constructive way. Workplaces are “unintentional communities,” says Karla McLaren, because without access to our emotions at work, we are left without the tools we need to do our best work in a functional community. This is your resource to help you understand and engage intelligently with emotions at work—so you can help to create healthy and intentional communities where people and projects thrive.

The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field.

EPDF and EPUB available Open Access under CC-BY-NC-ND licence. Individuals’ behaviours at work are known to be shaped by cold, or cognitive-motivational, processes as well as hot, or affect-motivational, processes. To date, employee proactivity research has mainly focused on the ‘cold’ side. But emotion has been proposed to ‘energize’ employees’ proactivity, especially in interdependent and uncertain work environments. In this pioneering work, expert scholars offer new thinking on the process by examining how emotion can drive employees’ proactivity in the workplace and how, in turn, that proactivity can shape one’s emotional experiences.