Emotionalintelligenceandmarketing

Emotionalintelligenceandmarketing
Author: Prentice Catherine
Publsiher: World Scientific
Total Pages: 228
Release: 2019-06-06
Genre: Business & Economics
ISBN: 9789811203565

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This book discusses how businesses and marketers can deploy emotional intelligence as a marketing tool to co-produce service for enhancing customer experience and to co-create value for key stakeholders in the digitalised and service-dominant logic era. Whilst many competing emotional intelligence models are discussed in the literature, the current book will focus on the ability model. This model comprises 2 areas (experiential and strategic emotional intelligence) and four ability scopes (perceive emotions, use emotions, understand emotions and manage emotions). The marketing domains that are deemed relevant and included in this book are services marketing, relationship marketing and digital marketing. The relevant marketing models from these domains will be identified to be integrated with emotional intelligent strategies. Emotional Intelligence makes both employees and customers happy, committed and loyal. Emotional Intelligence makes businesses competitive and sustainable.

The Role of Emotional Intelligence in Digital Marketing

The Role of Emotional Intelligence in Digital Marketing
Author: Mayfair Digital Agency
Publsiher: Mayfair Digital Agency
Total Pages: 9
Release: 2017-01-10
Genre: Business & Economics
ISBN: 9182736450XXX

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"The Role of Emotional Intelligence in Digital Marketing" is a compelling and enlightening eBook that explores the critical connection between emotional intelligence and successful digital marketing strategies. Authored by industry expert [Author Name], this book delves into the profound impact emotional intelligence has on consumer behavior and engagement in the fast-paced and ever-evolving digital landscape. Through a comprehensive analysis of real-world case studies and cutting-edge research, readers will gain invaluable insights into how emotional intelligence can be harnessed to create resonating marketing campaigns, build lasting customer relationships, and drive business growth. Packed with actionable tips and practical techniques, this eBook serves as an indispensable guide for marketers, entrepreneurs, and anyone seeking to unlock the power of emotions to excel in the digital marketing realm. Whether you're a seasoned professional or a newcomer to the field, "The Role of Emotional Intelligence in Digital Marketing" is sure to revolutionize the way you approach marketing in the digital age.

GRASPED The Marketer s Moon

GRASPED The Marketer s Moon
Author: Steven Brough
Publsiher: GRASPED Digital
Total Pages: 21
Release: 2024-03-27
Genre: Business & Economics
ISBN: 9182736450XXX

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Welcome, marketing professionals and emotional beings! Have you ever wondered why you're drawn to specific marketing strategies or struggle with certain aspects of the job? Your Moon sign, the hidden ruler of your emotions and intuition, plays a vital role in shaping your marketing approach. Understanding your Moon sign empowers you to unlock a deeper level of emotional intelligence, build stronger relationships, and navigate challenges with greater empathy and finesse. This book is your personalized guide to becoming a marketing master guided by your emotions and intuition. We'll delve into the influence of each Moon sign on your marketing journey, exploring how it affects your: Motivation: Discover the intrinsic desires that drive your marketing efforts. Creativity: Learn how to tap into your Moon sign's unique creative power for compelling content and video marketing. Relationships: Develop strategies for building strong customer and team relationships based on your Moon sign's emotional strengths. Intuition: Leverage your Moon sign's intuitive wisdom to make strategic marketing decisions. Remember, your emotions are not a weakness; they are your superpower! "The Marketer's Moon" equips you with the tools to harness your emotional intelligence and intuition, becoming a marketing force that connects with your audience on a deeper level. Let's embark on this journey of self-discovery and unlock the full potential of your marketing career!

Understanding Emotional Intelligence

Understanding Emotional Intelligence
Author: Frances Kay,Neilson Kite
Publsiher: Kogan Page Publishers
Total Pages: 240
Release: 2011-11-03
Genre: Business & Economics
ISBN: 9780749459376

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Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, Understanding Emotional Intelligence will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, Understanding Emotional Intelligence provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.

How to be More in Tune with The Feelings of Your Customers

How to be More in Tune with The Feelings of Your Customers
Author: Sam Amoo
Publsiher: Sam Amoo Publishing
Total Pages: 96
Release: 2022-11-21
Genre: Business & Economics
ISBN: 9781637503553

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Emotional Intelligence is a Powerful Tool That Can Help You Get More Customers, Increase Sales, Make Better Decisions and Build Better Relationships - The Simple Techniques for Increasing Sales, Customer Loyalty and Retention. What if you could learn to use your emotions to your advantage? What if you could increase your emotional intelligence so that you could make better decisions and build stronger relationships? If you want to become more successful, happier, healthier, wealthier and more influential, this is the book for you! It’s easy to ignore the needs of your customers, but ignoring their feelings doesn’t work. If you want to truly understand how to be more in tune with the feelings of your customers, then it’s time to look at the science of Emotional Intelligence. One of the biggest challenges that sales teams face in today’s complex, 24/7 world is managing customer expectations. Many companies are turning to emotional intelligence tools to help them become more in tune with their customers and increase the likelihood of customer retention, which is their ultimate sales machine. According to some of the best salespeople in history, the secret to successful ninja selling is knowing what your customer is feeling. The trick to selling like crazy is not necessarily in what you are saying but how you are saying it and the emotion you convey with your words. If you want to be a better salesperson that sell like titans, you need to know how to connect emotionally with your customer. To be able to connect emotionally with your customers is not something that happens overnight. You need to develop emotional intelligence over time through learning experiences. This book will help you understand how you can use your emotions to pitch anything, connect emotionally with your customers and improve your sales like a ninja marketer. In today’s world, we need to understand human emotions. We need to amp it up to connect emotionally with our customers, prospects, employees and other people. And that means tapping into our feelings and understanding their needs. If you want to make your company the most profitable it can be, you need to understand the way your customers think and feel about your brand. You need to know their hopes and dreams and what they’re looking for—and then figure out how to deliver on those expectations in ways that will inspire them to buy more of your product or service. So often, I’ve seen that people have very good business ideas, but when they talk to potential customers about it, they seem to be very disconnected from their customer’s emotions. If you’re not taking the time to listen to what your customers are telling you about their pain points and their needs, you're missing out on one of the biggest opportunities to increase your sales, customer retention, and customer loyalty. But to do that, you need to know what emotions are going on inside your customers. Emotional intelligence—the ability to identify, manage, and communicate the emotions of your customers, employees, and stakeholders—is what differentiates great organizations from average ones. Emotional Intelligence is the Key to Unlocking the Power of Positive Customer Experience. In fact, the best companies are actually measuring their customers' emotional state, and are using that information to make more informed decisions about their products and services. Learn how to use emotional intelligence to increase sales, customer loyalty and retention, and how to make the best impression on customers. This book will change the way you think about marketing like a ninja. Click The Buy Button Now!

Handbook of Research on Contemporary Consumerism

Handbook of Research on Contemporary Consumerism
Author: Kaufmann, Hans Ruediger,Panni, Mohammad Fateh Ali Khan
Publsiher: IGI Global
Total Pages: 361
Release: 2019-09-20
Genre: Business & Economics
ISBN: 9781522582717

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Societal marketing has gained widespread recognition in the marketing discipline both in academia and the professional industry. The Handbook of Research on Contemporary Consumerism is an essential reference source that provides an in-depth understanding on the various aspects and issues of consumerism and reveals the critical success factors and conceptual and theoretical frameworks of these concepts from recent contexts and perspectives. Additionally, it examines the impact of identity on marketing and branding from the consumerist perspective, discusses consumerism as a source of innovation and product development, and provides insights on consumerism and profitability. Featuring research on topics such as circular economy, digital marketing, and social media, this book is ideally designed for practitioners, managers, marketers, academic researchers, and students.

Social Media Marketing and Emotional Intelligence 2 Books in 1 The Power of Social Media and Emotional Intelligence in Business

Social Media Marketing and Emotional Intelligence   2 Books in 1   The Power of Social Media and Emotional Intelligence in Business
Author: Farah Johnson
Publsiher: Unknown
Total Pages: 244
Release: 2020-05-07
Genre: Self-Help
ISBN: 9798644049172

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Do you want to have a successful thriving business? Do you want to use social media to increase your profits? Are you ready to become intelligent emotionally? How to increase your emotional intelligence and start to understand people easily? If you're looking to grow your business bigger and faster than you ever imagined possible using a step-by-step guide on how to utilize social media marketing so you can increase your profits and have a long lasting successful small business. This guide is a title of more than just tips and tricks you can apply to social media platforms - it is a done-with-you guide to ensure your growing success on the current hottest platforms out there - Facebook, Instagram, YouTube, and others! In addition, the other important you will learn is that emotions are one of the most powerful, underlying forces within us. Every step we take in life, every move that we make is dictated or ruled at some point by our emotions. When you find it hard to manage your emotions, that's when things start to become a real challenge. If you are ready to scale your business, then this guide is for you. Scroll up and click the "buy" button.

Emotional Intelligence at Work

Emotional Intelligence at Work
Author: Richard M. Contino,Penelope J. Holt
Publsiher: Business Expert Press
Total Pages: 208
Release: 2021-03-11
Genre: Business & Economics
ISBN: 9781637420195

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Even though it is seldom acknowledged, the truth is that business runs on emotion—yours and almost everyone else’s. And that emotion is often negative, leading us into bewilderment, dysfunction, and failure. This book explains how to face up to this reality and respond by building street smarts and business emotional intelligence (BEQ). It supports your business success by developing your ability to recognize and effectively manage the destructive emotional tendencies, hidden agendas, and behaviors that exist all around you, and sometimes within you, that block business progress. Emotions don’t belong in the business process, we are told. And that’s absolutely correct when destructive feelings disrupt the workplace. But here is the dirty little secret: Irrational and runaway feelings nevertheless dominate in many businesses and hold back professionals who are crippled by emotional dynamics that often play out beyond conscious awareness and their control. Learn how and why emotions are a controlling factor in every career or business success and failure, and how to work with them to achieve your full potential by developing (BEQ). Expand and transform your business thinking and approach, by learning to recognize common, hidden emotional issues in a simple and straightforward manner. Strengthen your BEQ to achieve more accurate self-analysis, improved awareness, and effective functioning that creates predictable and positive results immediately.