Enacting The Roles Of Boss And Employee In German Business Meetings

This book investigates how participants in German business meetings collaborate to “talk” this speech exchange system into existence. Using the methodology of conversation analysis, the study describes how participants in meetings perform different social roles, specifically, focusing on ways in which the enactment of “doing-being-boss” and “doing-being-employee” depends upon a moment-by-moment collaboration between all participants. In its description of how participants enact these social roles through talk-in-interaction, the book also incorporates systematically embodied actions into the analysis of business meetings. Chapter Two situates this project within existing studies on business meetings, and introduces the research methodology of conversation analysis, while Chapter 3 examines all uses of the particle ok in German business meetings, arguing that certain uses of ok relate to enacting the social role of “doing-being-boss.” Chapter 4 then investigates the practice of how employees produce extended reports about ongoing projects. In discussing the social role of “doing-being-employee,” it compares the practice of story-telling in ordinary conversation to that of producing reports during German business meetings. Moreover, Chapter 5 problematizes the notion of pre-assigned social roles. Using the concept of zones of interactional transition, it discusses instances where employees question the role of the meeting facilitator, chairperson, and boss. In analyzing the interactional fallout in these examples, it offers additional evidence that social roles such as boss represent a social construct which depends on a constant co-construction of this role. Finally, the conclusion situates the study’s findings within the field of institutional talk.

The Research Handbook of Global Leadership is an exciting new Handbook that brings together an international, prominent group of scholars to take a fresh look at global leadership, and query why and how global leaders can make a difference in our world both today and in the future.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.