Encounters with Emotions

Encounters with Emotions
Author: Benno Gammerl,Philipp Nielsen,Margrit Pernau
Publsiher: Berghahn Books
Total Pages: 316
Release: 2019-06-06
Genre: History
ISBN: 9781789202243

Download Encounters with Emotions Book in PDF, Epub and Kindle

Spanning Europe, Asia and the Pacific, Encounters with Emotions investigates experiences of face-to-face transcultural encounters from the seventeenth century to the present and the emotional dynamics that helped to shape them. Each of the case studies collected here investigates fascinating historiographical questions that arise from the study of emotion, from the strategies people have used to interpret and understand each other’s emotions to the roles that emotions have played in obstructing communication across cultural divides. Together, they explore the cultural aspects of nature as well as the bodily dimensions of nurture and trace the historical trajectories that shape our understandings of current cultural boundaries and effects of globalization.

Methods of Exploring Emotions

Methods of Exploring Emotions
Author: Helena Flam,Jochen Kleres
Publsiher: Routledge
Total Pages: 331
Release: 2015-03-24
Genre: Social Science
ISBN: 9781317630463

Download Methods of Exploring Emotions Book in PDF, Epub and Kindle

Gathering scholars from different disciplines, this book is the first on how to study emotions using sociological, historical, linguistic, anthropological, psychological, cultural, and mixed approaches. Bringing together the emerging lines of inquiry, it lays foundations for an overdue methodological debate. The volume offers entrancing short essays, richly illustrated with examples and anecdotes, that provide basic knowledge about how to pursue emotions in texts, interviews, observations, spoken language, visuals, historical documents, and surveys. The contributors are respectful of those being researched and are mindful of the effects of their own feelings on the conclusions. The book thus touches upon the ethics of research in vivid first person accounts. Methods are notoriously difficult to teach—this collection fills the gap between dry methods books and students’ need to know more about the actual research practice.

How Emotions Work

How Emotions Work
Author: Jack Katz
Publsiher: University of Chicago Press
Total Pages: 424
Release: 1999
Genre: Psychology
ISBN: 0226426009

Download How Emotions Work Book in PDF, Epub and Kindle

"The portrait that emerges is one in which people are much more sensually, intimately, and aesthetically bound up in the landscapes of their lives than previous scientific studies would suggest. In fact, Katz argues that emotions are most directly understood as transformations of the ongoing aesthetic foundations of the self."--BOOK JACKET.

Intercultural differences of customer emotions in service encounters

Intercultural differences of customer emotions in service encounters
Author: Pirmin Seßler
Publsiher: GRIN Verlag
Total Pages: 73
Release: 2009-09-15
Genre: Business & Economics
ISBN: 9783640428588

Download Intercultural differences of customer emotions in service encounters Book in PDF, Epub and Kindle

Bachelor Thesis from the year 2009 in the subject Business economics - Miscellaneous, grade: 1,3, Catholic University Eichstätt-Ingolstadt, language: English, abstract: The thesis is structured as follows: In a first step, the basics of services marketing are presented and the distinguished characteristics of services are addressed. Consequently, service encounters are introduced as the first building block of this thesis. In addition, the fundamentals of emotions and culture are outlined. Subsequently, chapter 3 deals with the relevance of emotions and culture in service encounters. In the following, the interplay between culture and emotion is brought to the fore by presenting the three main approaches concerning this matter. Subsequently, the perspective is narrowed down on the cultural dimension of Individualism/Collectivism and its influence on emotions (chapter 4). The compiled results from this approach are then employed to deduce implications for the management of services in general and concrete consequences for service staff in particular (chapter 5). Ultimately, main findings are summarized, an outlook is given and suggestions for further research opportunities into this domain are suggested.

Methods of Exploring Emotions

Methods of Exploring Emotions
Author: Helena Flam,Jochen Kleres
Publsiher: Routledge
Total Pages: 332
Release: 2015-03-24
Genre: Social Science
ISBN: 9781317630456

Download Methods of Exploring Emotions Book in PDF, Epub and Kindle

Gathering scholars from different disciplines, this book is the first on how to study emotions using sociological, historical, linguistic, anthropological, psychological, cultural, and mixed approaches. Bringing together the emerging lines of inquiry, it lays foundations for an overdue methodological debate. The volume offers entrancing short essays, richly illustrated with examples and anecdotes, that provide basic knowledge about how to pursue emotions in texts, interviews, observations, spoken language, visuals, historical documents, and surveys. The contributors are respectful of those being researched and are mindful of the effects of their own feelings on the conclusions. The book thus touches upon the ethics of research in vivid first person accounts. Methods are notoriously difficult to teach—this collection fills the gap between dry methods books and students’ need to know more about the actual research practice.

Human Emotions

Human Emotions
Author: Jonathan H. Turner
Publsiher: Routledge
Total Pages: 247
Release: 2007-06-26
Genre: Psychology
ISBN: 9781134089635

Download Human Emotions Book in PDF, Epub and Kindle

This major theoretical work takes existing work on the emotions in significantly new directions. It gives a comprehensive account of emotions, beginning with general sociological principles, moving over important theory construction of social formation and applying this to a detailed and unified 'grand' theory of human emotions. Presenting a unified view of the emotions in the social universe, the book explores the relationships between emotions, social structure, and culture. Turner hypotheses how social structure and culture affect emotional arousal in humans, and vice versa. This book is essential reading for undergraduate and postgraduate students researching sociology of emotions, social psychology, and contemporary social theory, and is also relevant for students and researchers working in the fields of psychology and cultural studies.

Human Emotions

Human Emotions
Author: Anonim
Publsiher: Routledge
Total Pages: 247
Release: 2024
Genre: Electronic Book
ISBN: 9781134089642

Download Human Emotions Book in PDF, Epub and Kindle

Intercultural Differences of Customer Emotions in Service Encounters

Intercultural Differences of Customer Emotions in Service Encounters
Author: Pirmin Seßler
Publsiher: GRIN Verlag
Total Pages: 81
Release: 2009-09
Genre: Electronic Book
ISBN: 9783640424733

Download Intercultural Differences of Customer Emotions in Service Encounters Book in PDF, Epub and Kindle

Bachelor Thesis from the year 2009 in the subject Business economics - Miscellaneous, grade: 1,3, Catholic University Eichstätt-Ingolstadt, language: English, abstract: The thesis is structured as follows: In a first step, the basics of services marketing are presented and the distinguished characteristics of services are addressed. Consequently, service encounters are introduced as the first building block of this thesis. In addition, the fundamentals of emotions and culture are outlined. Subsequently, chapter 3 deals with the relevance of emotions and culture in service encounters. In the following, the interplay between culture and emotion is brought to the fore by presenting the three main approaches concerning this matter. Subsequently, the perspective is narrowed down on the cultural dimension of Individualism/Collectivism and its influence on emotions (chapter 4). The compiled results from this approach are then employed to deduce implications for the management of services in general and concrete consequences for service staff in particular (chapter 5). Ultimately, main findings are summarized, an outlook is given and suggestions for further research opportunities into this domain are suggested.