English For Professional Airline Services

English for Professional Airline Services is a course book designed for front liners of airlines, airlines offices, reservation and ticketing offices, travel agents and airports. This book is also worth learning for trainees of airline services, airline cabin crew or flight attendants, students of tourism schools majoring in travel business, individuals and senior high school students who intend to join airlines. This practical book provides very systematic guides for learners to practice communication within airline services. By employing a wide range of creative activities, this book aims: a. to give flight information, to handle flight reservation, to explain flight regulations, to handle flight check-in and departure, to deliver on-board announcements and services, to give flight arrival services, to handle lost baggage complaints, to handle cargo, to complete air waybill, etc. b. to enable learners to self-study practicing the language both in written and spoken forms through guided, semi-guided, and free learning activities. c. to help learners improve their fluency and accuracy in using the language throughout their future careers. English for Professional Airline Services is written by an experienced academic instructor of the language. This book is used widely by tourism school students, travel agent employees, flight attendants and other airline service trainees and trainers all over Indonesia.

Электронное учебное пособие предназначено для студентов 3-4 курсов бакалавриата естественно-научных направлений подготовки. Данное учебное пособие разработано на модульной основе и содержит аутентичные материалы профессиональной направленности по развитию навыков чтения, аудирования и говорения. Особенностью пособия является использование современных видео ресурсов для изучения английского языка. Модули пособия являются независимыми разделами, что предполагает индивидуальную траекторию использования материалов. Каждый модуль содержит ключи, таким образом, данное учебное пособие можно рекомендовать как для аудиторной, так и для самостоятельной работы. Публикуется в авторской редакции.

A collection of articles that tries to reflect the relevance of the research on specific English. The book will be an interesting resource for students and teachers of English, as well as for professionals who wish to learn more about specific English.

Manual concebido para las necesidades específicas del inglés oral con fines profesionales

The goal of this book is to provide tuition and quidance for professionals, professionals-to-be and other interested parties regarding the correct way to express themselves in English in the professional world. In order to make the most of it and do so in a confortable way, the starting level of English knowledge should be at least B1 (intermdiate). These materials are intended, firstly, to support learning within and outside the classroom and, secondly, to enable the student to acquire his/her own the strategies and techniques necessary both to understand and produce a wide range of formal Eglish texts and documents, and also interact in a number of communicative situations at work.

** WINNER OF ILTA/SAGE Best Book Award 2020 ** Assessing English for Professional Purposes provides a state-of-the-art account of the various kinds of language assessments used to determine people’s abilities to function linguistically in the workplace. At a time when professional expertise is increasingly mobile and diverse, with highly trained professionals migrating across national boundaries to apply their skills in English-speaking settings, this book offers a renewed agenda for inquiry into language assessments for professional purposes (LAPP). Many of these experts work in high-risk environments where communication breakdowns can have serious consequences. This risk has been identified by governments and professional bodies, who implement language tests for gate-keeping purposes. Through a sociological lens of risk and responsibility, this book: provides a detailed overview of both foundational and recent literature in the field; offers conceptual tools for specific purpose assessment, including a socially oriented theory of construct; develops theory and practice in key areas, such as needs analysis, test development, validation and policy; significantly broadens the scope of the assessment of English for professional purposes to include a range of assessment practices for both professionals and laypeople in professional settings. Assessing English for Professional Purposes is key reading for researchers, graduate students and practitioners working in the area of English for Specific Purposes assessment.