Facilities Management And The Business Of Managing Assets

The importance of facilities management to the effective operation of all businesses is now widely accepted. Where there continues to be debate is on what constitutes a successful approach, and how much attention it should be given within an overall business plan. Drawing on both research and current practice, this book provides a systematic, innovative, and business-focused approach to the management of facilities assets. The reader will discover why and how to use facility assets to achieve business goals and strategies by aligning them as a resource. Striking a balance between management and technical aspects, the book covers: the basics of facilities asset management and the key elements of a systematic management approach the key supporting capabilities for facilities management as a business function a framework for considering strategic alignment of facilities assets and associated services with business needs the role of life-cycle asset management and its contribution to business resource management. The message of this book and the benefits it can bring to businesses everywhere make it essential reading for executives as well as facilities managers. Its detailed explanations of all of the key concepts involved, and lists of recommended further reading also make it an excellent resource for those new to the industry, and for students of property or facilities management.

It is important for those studying and practicing in real estate and property management to learn to manage property assets effectively, to be able to provide their companies with effective property and facilities solutions. This book raises the awareness of how real estate management can support business, transform the workplace and impact upon people and productivity, ensuring that costs are minimized and profit maximized. Written for advanced undergraduate students on property related courses, it provides them with a rounded understanding by aligning the subject with estates management, facilities management and business strategy. Case studies and action plans provide real insight and make this book an essential reference for those at the start of their careers in real estate and facilities management.

This book provides strategic practices for Leaders in the Facility, Real Estate & Property Management Profession. Whether you manage facilities directly, use a service provider or have a landlord, these strategies help you deliver results for your organization and support their core business. Managing Facilities and Real Estate has become increasingly complex. Success requires a broad technical understanding of facilities combined with solid strategic, management and leadership skills to deliver services for your organization and advance your career. This book includes tools to leverage your existing knowledge and skills to improve efficiency, enhance services and reduce costs while demonstrating your value to your organization. The 50 techniques and approaches are grouped in the following strategic areas: Management & Leadership Outsourcing FM Functions Strategic Management Getting Performance Communicating to Influence Customer Service FM Systems Cost and Productivity Procuring Services References & Resources

This text provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task.

Facility Management is the ultimate reference for facility and design professionals who want to create a productive workplace that corresponds to the short- and long-term goals of their corporation. This indispensable handbook takes an executive management perspective and provides comprehensive, detailed information on all the specific tasks critical for making effective and ultimately profitable decisions. Following the nine core responsibilities identified by the International Facility Management Association, the authors guide the reader through critical planning and decision-making steps in strategic planning, financial forecasting, real estate acquisition and disposition, architectural and engineering design, interior programming and space planning, project management, renovation projects, maintenance, operations, and administrative services. Interwoven among the fundamentals are approaches to today's most challenging issues: changing technology, indoor environments, energy conservation, ergonomics, health and safety, inventory, and security. To illustrate and clarify often complex issues, the authors include a number of real-world examples and provide policies, procedures, forms, and exhibits that can be easily applied to specific businesses and operations. Supplementing their practical approach are important ethical discussions, career planning suggestions, and a revealing look at the future of the profession. Facility Management addresses the needs of experienced facility professionals, students, and professionals in other areas trying to start a new career. It provides comprehensive, insightful, and thorough preparation for the challenges and opportunities awaiting facility professionals in the twenty-first century. "This is an excellent publication that should be part of every facility manager's library. It is a well-organized encyclopedia, full of useful tips, advice and suggestions for the seasoned manager and the facility newcomer." — Arthur P. Hahn Vice President Operations Facilities West A comprehensive approach to the practicalities of facility management. Facility Management is a unique how-to book that provides comprehensive coverage of all the facets of this evolving profession. This practical hands-on book provides the facility professional with the solid decision-making strategies necessary to produce a cost-effective, quality-oriented, environmentally safe, and aesthetically pleasing workplace that will serve an organization's present and future needs. Examples, policies, procedures, forms, and exhibits are provided throughout and can be easily adapted for specific corporate needs. Written by three active and highly respected experts in facility management with extensive backgrounds in corporate real estate, architecture, and business administration, the book covers: Long-range planning in facility management, including financial forecasting, real estate management, and acquisition and disposal of assets Space planning and design alternatives which focus on people and their interaction with new technologies and the environment Successfully managing construction and renovation projects, from architectural and engineering considerations to managing capital and "churn" projects Current professional trends and resources for career development, with an overview of this evolving profession in the larger business environment

Essential reading for building owners, facilities managers, architects and surveyors, this book will also prove useful on business management and facilities management courses, and for those studying architecture, surveying and real estate management.

Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is: · the only UK book to reflect modern facilities management practices in hospitality · full of practical examples · a reference source and introduction in one format Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management. Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning. Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments.

Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level.