Front Desk Security And Safety

"Front Desk Security and Safety supplies readers with indispensable facts and techniques on issues of safety and security, focusing in on specific responsibilities, emergency preparation and response, and prevention. An important manual no organization should be without, this comprehensive book helps ensure that the proper procedures and materials are in place. It includes: Step-by-step plans for natural disasters, terror threats, service disruptions, medical emergencies, fire, workplace violence, and more Emergency checklists and protocols that front desk people can copy and post at their desk Instructions for conducting safety training and emergency response drills Methods for protecting employees and working with external safety authorities when emergencies arise Techniques for keeping the business running despite sometimes substantial limitations Front Desk Security and Safety is a crucial reference that will help organizations of every kind ensure the safety of their people."

BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries.

Threats to multinational corporations come in two forms: natural and man-made. This book illustrates the types of risks that confront corporations when working outside of North America. It provides key tools and understanding that are required to do business in a safe and secure manner, no matter the level of risk. It walks through a logical framew

The definitive reference on designing commercial interiors-expanded and updated for today's facilities Following the success of the ASID/Polsky Prize Honorable Mention in 1999, authors Christine Piotrowski and Elizabeth Rogers have extensively revised this guide to planning and designing commercial interiors to help professionals and design students successfully address today's trends and project requirements. This comprehensive reference covers the practical and aesthetic issues that distinguish commercial interiors. There is new information on sustainable design, security, and accessibility-three areas of increased emphasis in modern interiors. An introductory chapter provides an overview of commercial interior design and the challenges and rewards of working in the field, and stresses the importance of understanding the basic purpose and functions of the client's business as a prerequisite to designing interiors. This guide also gives the reader a head start with eight self-contained chapters that provide comprehensive coverage of interior design for specific types of commercial facilities, ranging from offices to food and beverage facilities, and from retail stores to health care facilities. Each chapter is complete with a historical overview, types of facilities, planning and interior design elements, design applications, a summary, references, and Web sites. New design applications covered include spas in hotels, bed and breakfast inns, coffee shops, gift stores and salons, courthouses and courtrooms, and golf clubhouses. In keeping with the times, there are new chapters focusing on senior living facilities and on restoration and adaptive use. A chapter on project management has been revised and includes everything from proposals and contracts to scheduling and documentation. Throughout the book, design application discussions, illustrations, and photographs help both professionals and students solve problems and envision and implement distinctive designs for commercial interiors. With information on licensing, codes, and regulations, along with more than 150 photographs and illustrations, this combined resource and instant reference is a must-have for commercial interior design professionals, students, and those studying for the NCIDQ licensing exam. Companion Web site: www.wiley.com/go/commercialinteriors

Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning. The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness. Healthcare security practitioners and hospital administrators will find this book invaluable. Practical support for healthcare security professionals, including operationally proven policies, and procedures Specific assistance in preparing plans and materials tailored to healthcare security programs Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment NEW TO THIS EDITION: Quick-start section for hospital administrators who need an overview of security issues and best practices

School Security: How to Build and Strengthen a School Safety Program, Second Edition emphasizes a proactive rather than reactive approach to school security. Readers are introduced to basic loss prevention and safety concepts, including how to communicate safety information to students and staff, how to raise security awareness, and how to prepare for emergencies. The book discusses how to positively influence student behavior, lead staff training programs, and write sound security policies. This book isn't just for security professionals and will help educators and school administrators without formal security training effectively address school risk. As school safety challenges continue to evolve with new daily stories surrounding security lapses, lockdowns, or violent acts taking place, this thoroughly revised edition will help explain how to make educational institutions a safer place to learn. Includes new tabletop exercises for managing emergencies Contains coverage of the new risks commonly facing schools today, from access control to social media Presents updated school security resources Serves as a comprehensive guide for building an effective security program at little or no cost Covers fundamental CPTED concepts Addresses bullying, teen suicide, harassment, and dating violence Takes a holistic approach to school security rather than focusing on a particular threat or event

This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

Office and Office Building Security, Second Edition, is the first book of its type to address issues of violence in the workplace to breaking and entering. As a working guide for administrators, property managers and security personnel, this book is devoted exclusively to total office security programs, detailing hundreds of professional secrets for the safety of employees and the complex. Office and Office Building Security, Second Edition, provides the background to create a safe and secure workplace, regardless of location, size and number of employees. Provides updated and current information on every office security issue or concern Trains the businessperson to be responsive to 'foreseeability' issues alluded to in the court system Examines issues of violence and crime, as well as the dynamics