Future Organizational Design

A comprehensive treatment of the science and practice of organizational psychology Following a scientist-practitioner model, Organizational Psychology explores the practical implications of the current research in the field, expertly integrating multicultural and international issues. Beginning with a foundation of research methodology, author Steve Jex examines the behavior of individuals in organizational settings. Drawing on his experiences as a consultant and educator, he uses actual cases to illustrate workplace issues, offering balanced coverage of such key topics as occupational stress, motivation, and corporate culture. Also presented is unique information on research methods and the use of statistics in understanding organizations. With an emphasis on applying theory and research in practice, Jex explores the mechanisms that organizations use to influence employees' behavior, addressing the major motivation theories in organizational psychology. Readers will discover how psychological models can be used to improve employee morale, productivity, and quality of service. The focus then shifts from the individual to the group level-an important distinction given the increased reliance on teams in many organizations. Jex identifies the factors that have the greatest impact on group effectiveness and examines the dynamics underlying intergroup behavior. Finally, he moves to the organization ("macro") level, revealing a variety of ways in which organizations engage in planned change with the assistance of behavioral science knowledge.

This case study provides a history and overview of organizational design (OD). Students will use the information in the overview to complete an exercise as a hypothetical organizational design consultant working with a real company of their choice. Students will read about the definition and purpose of organizational design, methods of measurement, six models of organizational structure and two models on how to apply organizational structure principles.

'Goold and Campbell, leading thinkers on corporate-level strategy, have turned their attention to corporate-level organization design. They bring a rigor to this topic that will help managers wrestling with multiple reporting dimensions, decentralization and cross-unit co-ordination.' Professor Gary Hamel, London Business School. Author of Competing for the Future and Leading the Revolution. 'Campbell and Goold are renowned for discovering entirely new and useful dimensions to seemingly familiar business issues. This book is another shining example. It allows executives to replace politics and personality as the rationales for an organizational design with clear, effective logic and experience.' Thomas H. Davenport, Director, Accenture Institute for Strategic Change. Author of Process Innovation and Working Knowledge. 'A "must read" for managers and consultants. Redesigning the organization is the most powerful and fastest means for aligning decisions and behavior with strategic objectives. Goold and Campbell provide the best and most comprehensive framework for developing and testing the validity of an organizational structure I have seen in recent years. Based on years of research and experience they offer clear principles and a process to guide managers in the many design decisions and trade-offs involved in developing a more effective organization.' Professor Michael Beer, Harvard Business School. Author of The Critical Path to Corporate Renewal. 'Books on organization design tend to fall into one of two categories: those that provide interesting concepts but not help on how to implement them and those that are full of check lists on implementation, based on sterile and over-simplified ideas. Michael Goold and Andrew Campbell have written perhaps the finest example of an exception I have ever seen - a very practical book, with detailed guidelines on implementation, yet based on a rich and sophisticated understanding of the real challenges of organization design. It will be of immense use to all careful readers.' Professor Sumantra Ghoshal, London Business School. Author of The Individualized Corporation and Managing Across Borders. 'As companies search for all sources of competitive advantage, many are discovering that the ability to organize and execute complex strategies is an important one. Campbell and Goold have again provided us with a good process through which leaders can give organizing its deserved focus.' Professor Jay Galbraith, author of Designing the Global Corporation. 'Campbell and Goold bring much needed clarity and precision to the language of organizational design and show how this can help managers avoid the misunderstandings and differing interpretations that frequently undermine new organization structures.' Paul Coombes, Director, Organization Practice Area, McKinsey & Company. 'Organization change is close to the top of many companies' agendas. Goold and Campbell's book equips you with ideas and frameworks to take on the journey. The real-world examples help make it both pragmatic and readable.' Steve Russell, Chief Executive, The Boots Company plc. 'An impressive work. The taxonomy of organizational units and organigram symbols will be especially useful to managers working on structures.' Philip Sadler, Patron, The Centre for Tomorrow's Company. Author of The Seamless Organization. 'Incredibly relevant in helping to pull together a complicated structure based around the dimensions of channels, products, customers and geography - immensely clear and valuable.' David Roberts, Chief Executive, Personal Financial Services, Barclays plc. 'A welcome breakthrough in designing more effective corporate organization structures. The nine design tests of Goold and Campbell are a valuable addition to an otherwise sparse toolkit.' Jim Haymaker, Vice President, Strategy & Business Development, Cargill Inc. ...

This study, originally published in 1972, presents a critical, in-depth survey of the organization of marketing activity in the United Kingdom. This report of practice in over 500 major British firms provides some enlightening information and allows certain objective bench-marks to be established for practical guidance. By analysing and presenting clearly the dynamics of organization structure, the authors seek to develop an understanding of marketing’s task within the business and its interaction with other aspects of the organization. The result in a catalyst to the realistic and profitable understanding of marketing development.

Advances in Strategic Management is dedicated to communicating innovative, new research that advances theory and practice in Strategic Management. This volume focuses on organization design and collaborative ways of working.

To thrive in today’s rapidly changing, global, dynamic business environment characterized by constant change and disruption, organizations must be able to adapt and innovate to maintain their competitive edge. Organization Design: Creating Strategic & Agile Organizations prepares students to make smart strategic decisions when designing and redesigning organizations. Structured around Galbraith’s Star ModelTM, the text explores five facets of organization design: strategy, structure, processes, people, and rewards. Author Donald L. Anderson distills contemporary and classic research into practical applications and best practices. Cases, exercises, and a simulation activity provide multiple opportunities for students to practice making design decisions. Includes an innovative organization design simulation activity that puts students in the role of a design practitioner!

This upper-level textbook provides a practical guide to the field of organization design, grounded in academic literature. It is set apart from other books on the topic by its commitment to be relevant to Master’s students, as well as practitioners looking for evidence-based guidance. The book provides a solid theoretical background for students, defining what organization design is, exploring the history of the field, and describing established frameworks and theories. It then investigates why organizations may seek to embark on a re-design, and what a well-designed organization looks like, referencing case studies and the author’s own research. From there, it takes students through how organization design occurs, examining various models for intervention, the core steps in designing an organization, and what challenges a practitioner may face, all illustrated by stories from the field. This book includes a wide range of didactic elements for students, including learning objectives, case study examples, review questions, and further reading. It examines the impact of new ways of organizing, and draws on the author’s years of experience as a consultant to ensure that academic theory is seamlessly melded with practical application.

"A major contribution to the field..." ." Gordon B. Davis, Honeywell Professor of Management Information Systems, Carlson School of Management, University of Minnesota, USA " "This book is required reading for anyone who wants to understand how and why computers influence organization structure. It established a conceptual foundation for the field, and examines the particular characteristics of the tools computer systems provide and what organizational impacts they can be expected to have. The conclusions are sometimes counter-intuitive, but always convincingly argued." Lee L. Gremillion, Partner, PricewaterhouseCoopers, USA "This is a superb source for people seeking to learn about organizational structure. Groth gives remarkable reasoning and interesting examples throughout the book. An exciting contribution" Kamar Singh, Project Manager, GE Aircraft Engines, Ohio, USA Lars Groth addresses a subject of key importance and takes a fresh and innovative look at the ways to build and develop organizations with the assistance of information technology. Five major examples are used to point out the road ahead for those aiming to improve existing organizations with the help of new technology, as well as explaining some significant properties inherent in organizations and information technology. For the first time, the interplay between organization structure and information technology is thoroughly analysed in the context of established organization theory. Through examination of existing models and taking into account the new possibilities offered by IT, this book will enable practising managers and consultants to look at their organizations and decide where the greatest, and least, opportunities lie. The book will also be highly relevant to MBA, MIS and Executive courses concerned with the relationship between organizations and IT.