Guidebook For Evaluating Airport Parking Strategies And Supporting Technologies

This guidebook presents various parking strategies and technologies that are employed, or have potential applications, at airports in the United States. This guidebook will assist airport operators in (1) determining their specific goals as they relate to public parking and their customer needs; (2) gaining an understanding of the parking strategies and technologies that correspond to their goals; and (3) evaluating benefits, costs, and implementation. With parking as the primary source of non-airline revenue at airports, and usually the customer's first and last experience with the airport, it is an important focus in an airport's overall strategic plan. ACRP Report 24 provides - in a single source - a buffet of parking strategies and technologies to complement and achieve airport operators' long-term goals and objectives. This guidebook will be useful to airport parking owners and operators, and their consultants, as they strive to better accommodate the needs of their customers, improve customer service, increase operational efficiency, and enhance net revenues.

TRB's Airport Cooperative Research Program (ACRP) Report 34: Handbook to Assess the Impacts of Constrained Parking at Airports explores different types of parking constraints that airports experience and highlights tools to assess the impacts of the constraints and strategies to deal with them. The handbook includes a predictive modeling tool in a CD-ROM format designed to help determine the effects of implementing various parking strategies. The CD is also available for download from TRB's website as an ISO image.

TRB's Airport Cooperative Research Program (ACRP) Report 70: Guidebook for Implementing Intelligent Transportation Systems Elements to Improve Airport Traveler Access Information provides descriptions, component details, and examples of how airport ground access information can be disseminated using various intelligent transportation systems (ITS) technologies. The guidebook contains tables to help airport operators determine the applicability of certain ITS strategies based on airport operational needs and airport size. The printed version of the report includes an interactive CD-ROM designed to help explore and evaluate the information needs of various airport traveler market segments and to identify ITS technologies that best meet the needs of the airport user. The CD-ROM also contains a decision support tool that allows users to identify appropriate methods of delivering airport traveler information based on the airport traveler market segment.

"TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.

In 2003, the ACRP was authorized to conduct applied research to help airport operators solve shared challenges that are not addressed by other federal research. This report addresses: (1) the extent to which ACRP's processes reflect criteria for conducting a high-quality research program; and (2) ACRP's results to date and their usefulness for the aviation community. The report reviewed ACRP documentation and compared ACRP processes to criteria previously developed that can be applied to research programs. These criteria identify three phases of the applied research process and steps to help produce high-quality results. Charts and tables. This is a print on demand edition of a hard to find publication.

"Explores airport performance indicators (APIs) for use in benchmarking and performance measurement. These APIs are sorted by functional type and their criticality to the airport strategic plan. More than 800 performance indicators are presented in three main categories: Core, Key, and Other APIs. "Core" or fundamental indicators are important for overall operation of the airport and of interest to the Chief Executive Officer or governing board. "Key" or departmental indicators are important for the operations of key airport functions and departments. The remaining "Other" indicators are considered useful as secondary departmental unit performance indicators but not critical to the airport's overall function. The printed versions of ACRP Report 19A include a bound in CD (CRP-CD-94) of the Interactive Resource Guide that is identical to the pdf that is posted online."--Provided by publisher.