Hire Train Retain

It's a simple step-by-step "owner's manual for your people," that can literally shave years off your company's profit trajectory. It explains how to incorporate simple science and analytics into making informed hiring decisions. Then how to get new hires productive in the shortest amount of time possible as well as integrate them into the company culture and become a cohesive member of the team. Finally, it addresses how managers can become Performance Coaches who focus their people on the right outcomes and provide the intrinsic motivation required for maximum productivity and retention.

Book & CD-ROM. Ask any manager today and they will say their biggest concern is the competition for talented, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see, managers must learn to hire, train and keep your employees highly motivated. This book will help you to learn the fundamentals of sound hiring, how to identify high-performance candidates and how to spot evasions. You will learn to create a workplace full of self-motivated employees who are highly purpose-driven. The book contains a wide assortment of carefully worded questions that help to make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and keep the best people for every position in your organisation. This book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused, you will keep them interested and working with you, not against you. With the help of this book, get started today on building your workplace into one that inspires employees to do excellent work because they really want to!

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Provides practical advice to help you hire, test, train, and retain shelvers.

Embark on the path to entrepreneurial excellence with "Entrepreneurship Mastery," the ultimate MCQ guide meticulously crafted to empower aspiring entrepreneurs, business students, and seasoned professionals. Whether you're launching your own venture, studying business, or seeking to enhance your entrepreneurial skills, this comprehensive resource is your key to unlocking the secrets of business success. About the Book: Dive into the dynamic world of entrepreneurship with our MCQ guide, covering a broad spectrum of business topics from startup strategies and innovation to financial management and market analysis. "Entrepreneurship Mastery" is your go-to companion for those seeking to understand the intricacies of building and sustaining a successful business through a question-driven approach. Key Features: Extensive Business Coverage: Access an extensive repository of MCQs spanning entrepreneurship principles, business models, marketing strategies, financial planning, and more. Our guide ensures a comprehensive exploration of key business elements crucial for success. Detailed Explanations: Elevate your business acumen with detailed explanations accompanying each MCQ. Uncover the rationale behind entrepreneurial decisions, financial choices, and strategic planning, enhancing your understanding of business dynamics. Real-World Applications: Align your knowledge with real-world business scenarios. Our guide provides practical insights and examples, bridging the gap between theory and application in the entrepreneurial landscape. Progressive Difficulty Levels: Progress from foundational to advanced questions, providing a structured learning experience. Challenge yourself with incrementally complex questions to develop a nuanced understanding of entrepreneurship and business management. Visual Learning Tools: Reinforce your business knowledge with visual aids such as business models, financial charts, and marketing diagrams. These aids provide a visual dimension to the MCQs, facilitating a deeper understanding of business concepts. Why Choose Our Guide? Business Success Guarantee: Benefit from a carefully curated collection of MCQs that reflect the multifaceted nature of entrepreneurship. Our guide is a valuable resource to deepen your business knowledge and set the stage for entrepreneurial success. Expert Authorship: Crafted by business professionals and educators, this guide reflects a deep understanding of entrepreneurship principles, market dynamics, and the nuances of business management. Digital Accessibility: Seamlessly integrate your entrepreneurial exploration into your digital lifestyle. Our guide is available in digital format, providing the flexibility to study anytime, anywhere. Comprehensive Review: Use our guide for focused revision and comprehensive review. The progressive structure ensures a well-rounded understanding of entrepreneurship concepts, making it an invaluable tool for learners at all levels. Keywords: Entrepreneurship, MCQ Guide, Business Success, Startup Strategies, Innovation, Financial Management, Market Analysis, Comprehensive Business Coverage, Detailed Explanations, Real-World Applications, Progressive Difficulty Levels. Embark on a journey of entrepreneurial success with "Entrepreneurship Mastery: A Comprehensive MCQ Guide for Business Success." Download your copy now to gain a strategic edge in the business world, refine your entrepreneurial skills, and pave the way for business excellence. Whether you're an aspiring entrepreneur or a seasoned professional, this guide is your key to unlocking the secrets of entrepreneurial mastery! 1 Introduction to Entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1 Definition of entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.2 Characteristics of an entrepreneur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 1.3 Importance of entrepreneurship in economic development . . . . . . . . 167 1.4 Types of entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 1.5 Entrepreneurial process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 2 Entrepreneurial Opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 2.1 Identifying and evaluating business opportunities . . . . . . . . . . . . . . . . 385 2.2 Market research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 2.3 Competitive analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 2.4 Feasibility analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489 3 Entrepreneurial Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495 3.1 Business plan development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495 3.2 Financial planning and analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528 3.3 Operations planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 3.4 Marketing plan development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547 4 Entrepreneurial Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561 4.1 Marketing mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561 4.2 Product development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637 4.3 Pricing strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 640 4.4 Promotion strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661 4.5 Distribution strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675 5 Entrepreneurial Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679 5.1 Sources of funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679 5.2 Debt financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686 6 Entrepreneurial Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689 6.1 Production planning and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689 6.2 Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707 6.3 Supply chain management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733 6.4 Inventory management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798 6.5 Chapter 7: Entrepreneurial Leadership and Management . . . . . . . . 838 6.6 Leadership styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 870 6.7 Human resource management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 918 6.8 Time management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997 7 Social Entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1047 7.1 Definition of social entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . 1047 7.2 Measuring social impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1056 7.3 Social entrepreneurship and sustainability . . . . . . . . . . . . . . . . . . . . 1057 8 Innovation and Creativity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1059 8.1 Innovation in entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1059 8.2 Types of innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1073 8.3 Managing innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1077 9 Entrepreneurship and the Global Economy . . . . . . . . . . . . . 1083 9.1 Globalization and entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . 1083 9.2 Internationalization of entrepreneurship . . . . . . . . . . . . . . . . . . . . . . 1102 9.3 Cultural differences and entrepreneurship . . . . . . . . . . . . . . . . . . . . . 1103 9.4 Exporting and importing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1127

Chart your course to success in the world of Business Administration with "Business Administration Navigator," the ultimate MCQ guide meticulously designed for business professionals, aspiring administrators, and individuals passionate about navigating the complexities of modern business. This comprehensive resource covers a diverse range of topics in Business Administration, providing extensive Multiple-Choice Questions (MCQs), detailed explanations, practical scenarios, and essential strategies to ensure your success in administrative roles and career advancement. ?? Key Features: Diverse MCQ Bank: Immerse yourself in a vast collection of MCQs covering essential Business Administration topics. From organizational behavior and financial management to strategic planning and marketing strategies, "Business Administration Navigator" ensures comprehensive coverage, allowing you to strengthen your knowledge in key administrative areas. Thematic Organization: Navigate through the multifaceted world of Business Administration with a thematic approach. Each section is dedicated to a specific aspect, providing a structured and holistic understanding of administrative principles and practices. Real-World Applications: Apply theoretical knowledge to practical scenarios with questions reflecting real-world applications of Business Administration concepts. Develop the skills needed for effective decision-making, strategic planning, and leadership in diverse business environments. In-Depth Explanations: Understand the reasoning behind each answer with detailed explanations accompanying every MCQ. Our guide aims to enhance your conceptual clarity, ensuring you're not only memorizing but truly comprehending the principles of Business Administration. Leadership Strategies: Benefit from expert strategies and tips designed to maximize your effectiveness as an administrator. Learn how to navigate challenges, inspire teams, and contribute to the success of your organization. Digital Learning Convenience: Access your study materials anytime, anywhere with the digital edition available on the Google Play Bookstore. Embrace the flexibility of digital learning and seamlessly integrate your career development into your routine. ?? Why Choose "Business Administration Navigator"? Career Advancement: Whether you're an aspiring administrator or a seasoned professional, our guide prepares you for career advancement by covering a wide range of Business Administration topics relevant to leadership roles. Practical Relevance: Emphasizing real-world applications, our guide equips you with the skills needed for effective decision-making, strategic planning, and leadership in today's dynamic business landscape. Digital Accessibility: Access your study materials on-the-go with the convenience of the digital edition available on the Google Play Bookstore. Stay updated with the latest trends and strategies in Business Administration. ?? Keywords: Business Administration, Administration Roles, MCQ Guide, Career Advancement, Real-World Applications, In-Depth Explanations, Leadership Strategies, Digital Learning, Google Play Bookstore. Navigate your path to success with "Business Administration Navigator." Download your digital copy today and embark on a journey of focused development, leadership mastery, and career success in the dynamic world of Business Administration. 1 Business administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1 O?ice Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.2 Financial Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1.3 Principles and Practice of Management . . . . . . . . . . . . . . . . . . . . . . . . . 93 1.4 Business Economics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 1.5 Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 1.6 Computer Application in Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 1.7 Business Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 1.8 Business Mathematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 1.9 Entrepreneurial Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496 1.10 Business Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 1.11 Human Resources Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 638 1.12 Financial Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648 1.13 Marketing Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726 1.14 Research Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798 1.15 Business Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857 1.16 Organizational Behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 898 1.17 Accounting for Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 914 1.18 Company Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 926 1.19 Management Information System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 926 1.20 Strategic Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 947 1.21 Business Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1010 1.22 International Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1030 1.23 Customer Relation Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1049 1.24 Retail Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1066 1.25 Industrial Relation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1080 1.26 Banking and Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1093