I Ll Be With Them Again Today 1

Nao's mother's best friend decided to move into the house next door after her divorce, bringing along her son, Kyosuke-kun, who's around Nao's age. She couldn't be more excited when she finds out he's handsome—more so than his little brother, the reticent Tomoyasu. Nao's not sure how to handle the excitement of living next to these handsome siblings, but little does she know, the excitement is just getting started...!

When Nao attends a birthday party for Kyosuke and Tomoyasu's mother, she and Kyosuke are left behind to clean up. For the first time in ages... they're alone. Nao can no longer resist the lingering tension between her and Kyosuke and wraps her arms around him. She fully expects him to shake her off, but instead, he takes her hand and... reveals the shocking return of KYOSUKE-KUN, PRANKSTER EXTRAORDINAIRE! Nao barely has time to calm her racing heart before she's off to the summer festival with Kyosuke and Tomoyasu in tow!

During the Summer festival, fireworks burst in the sky, sending sparks dancing overhead... and between Nao and Kyosuke! Now closer than ever, Nao quietly wonders if her friend might become something more until Tomoyasu speaks the words she, he, and Kyosuke are thinking: "Are you guys together now, or what?" Nao is devastated when Kyosuke immediately denies it, and Tomoyasu explodes over his brother's indifference. Finally, he declares war with Nao's heart on the line, but Kyosuke is still unmoved... or is he?

"Kyosuke and Tomoyasu Murota are the hottest new guys on the block! Nao's been jiving well with Kyosuke, the older brother (when he's not sending her heart into overdrive with his ""pranks""), but Tomoyasu's another story. It seems like every day, he's picking another fight with Nao! That somehow depresses Kyosuke, who begins pushing her away. That's when Tomoyasu stands up for her and then asks her out, and... Time out. What was that last part?! Okay, Kyosuke's the one I like, but Tomoyasu can be pretty sweet, too, when he's not a total jerk. Argh! What's a girl supposed to do?!"

Despite being the eldest daughter of a Baron, Chelsea has spent her life enduring endless torment at the hands of her mother and younger twin sister Margaret. But that all changed on her twelfth birthday, when she is discovered to have the never-before-seen skill — [Seed Creation]! Brought to the Royal Research Institute by her appraiser, Glen, for further study of her ability, she is greeted with open arms, a big room with personal maids, a soft warm bed, and all the delicious food she could want. Her life couldn't have done more of a complete 180! But of course, Margaret won’t sit by quietly as Chelsea is now pampered like a princess...

A COMING-OF-AGE TALE OF ADVENTURE AND LOVE, FROM THE BESTSELLING AUTHOR OF REBECCA 'She wrote exciting plots . . . a writer of fearless originality' GUARDIAN 'One of the last century's most original literary talents' DAILY TELEGRAPH 'Amazingly vivid' SATURDAY REVIEW 'The iron of the bridge felt hot under my hand. The sun had been upon it all day. Gripping hard with my hands I lifted myself on to the bar and gazed down steadily on the water passing under . . . I thought of places I would never see, and women I should never love.' As far as Richard's father, a famous poet is concerned, his son has no talent as a writer and will never amount to anything. In a moment of crisis, Richard decides to end his life, but is saved by Jake, a passing stranger. The two men, both at turning points in their lives, set out for adventure, jumping aboard a ship to Norway. Their travels take them through Europe and they form a passionate friendship. But in bohemian Paris, Richard meets Hesta, a music student who inspires him to follow his artistic dreams.

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”