Information Technology In Context

This title was first published in 2001. A discussion of information technology (IT) in developing countries. The contributors can be considered to share the following set of broad premises: information and communication technologies, and related systems, have significant potential to aid the economic growth and improvement of social conditions in the developing world; however, such potential is not released by simply transferring technologies and processes from advanced economies; in order to better serve development needs, people involved with the design, implementation and management of IT-related projects and systems in developing countries must improve their capacity to address the specific contextual characteristics of the organization, sector, country or region within which their work is located. The text thus emphasizes the importance of context in examining the role and value of IT in the developing countries. It focuses attention on the fusion of the activities of "professionals" (technical experts, managers, policy makers) and "users" (more broadly, all other groups affecting or affected by the technologies and systems), with the intention of facilitating locally meaningful and effective change.

Most managers know very little about the technology they introduce into their firms, often preferring to leave such decisions to a small band of technological 'experts'. As a result large amounts of time and money are often wasted on inappropriate and inefficient systems. The cost of retraining and reorganising can also be prohibitive if the new technology does not deliver the desired results. In a business environment where technology is of increasing importance, the non-technical manager cannot afford to remain in the dark. Technology in Context provides a toolkit of approaches to this difficult subject. Subjects covered include: * the fundamental concepts required for the management of technology * the gathering of information in a firm to support strategic decisions on technology * technology assessment in the public domain * the wider social implications of technology * problems associated with technology, from the danger of environmental degradation to employment and skills.

This title was first published in 2000. A discussion of information technology (IT) in developing countries. The contributors can be considered to share the following set of broad premises: information and communication technologies, and related systems, have significant potential to aid the economic growth and improvement of social conditions in the developing world; however, such potential is not released by simply transferring technologies and processes from advanced economies; in order to better serve development needs, people involved with the design, implementation and management of IT-related projects and systems in developing countries must improve their capacity to address the specific contextual characteristics of the organization, sector, country or region within which their work is located. The text thus emphasizes the importance of context in examining the role and value of IT in the developing countries. It focuses attention on the fusion of the activities of "professionals" (technical experts, managers, policy makers) and "users" (more broadly, all other groups affecting or affected by the technologies and systems), with the intention of facilitating locally meaningful and effective change.

This volume breaks new ground by asking how our understandings of gender can be informed by exploring the socio-technical relations of ICTs in health care, and how far an appreciation of the ways in which gender works can inform and improve our understanding of how ICTs are being developed, implemented, and used in health care contexts.

This title was first published in 2003. Information and communication technologies (ICTs) are increasingly being recognized as vital to the economic growth and global inclusion and participation of developing countries. This book brings together both academics and practitioners to provide a comprehensive and insightful overview of ICT and development around the world. It examines the role of IT in providing new economic and industrial opportunities, in increasing access to global information and communication, in assisting small cultural and ethnic groups to overcome disadvantages of physical distance and in catalysing initiatives towards democratic decentralization and empowerment of citizens. It also critically appraises major problems such as inappropriate focus and resource allocation, and of missed opportunities. By combining comparative case studies from Africa, South and East Asia, South America and Eastern Europe with theoretical analysis, this volume synthesizes a range of issues related to the evident tensions that exist for developing countries as they try to balance global and local priorities through the adoption and use of ICTs.

Privacy is one of the most urgent issues associated with information technology and digital media. This book claims that what people really care about when they complain and protest that privacy has been violated is not the act of sharing information itself—most people understand that this is crucial to social life —but the inappropriate, improper sharing of information. Arguing that privacy concerns should not be limited solely to concern about control over personal information, Helen Nissenbaum counters that information ought to be distributed and protected according to norms governing distinct social contexts—whether it be workplace, health care, schools, or among family and friends. She warns that basic distinctions between public and private, informing many current privacy policies, in fact obscure more than they clarify. In truth, contemporary information systems should alarm us only when they function without regard for social norms and values, and thereby weaken the fabric of social life.

This book demonstrates how technology and society shape one another and that there are intrinsic connections between technological experiences and social relationships. It employs an array of theoretical concepts and methodological tools to examine the technology–society nexus among three urban groups in India (traditional caste-based handloom weavers, subaltern Dalit communities, and informal female labour). It provides evidence of how innovations such as industrial technologies, communication technologies, and workplace technologies are not only about strides in science and engineering but also about politics and sociology on the ground. The book contributes to the growing research in innovation studies and technology policy that establishes how technological processes and outcomes are contingent on complex sociological variables and contexts. The author offers an inclusive, holistic, and interdisciplinary approach to understanding the field of innovation and technological change and development by involving various methodologies (network analysis, archival work, oral histories, focus group discussions, interviews). The book will serve as reference for researchers and scholars in social sciences, especially those interested in development studies, science and technology policy and innovation studies, information and communication technology (ICT) policy, public policy, management, social work and research methods, economics, sociology, social exclusion and subaltern studies, women’s studies, and South Asian studies. It will also be useful to nongovernmental organisations, activists, and policymakers.