International Encyclopaedia Of Hotel And Hospitality Management Ethics Set Of 3 Vols

The Encyclopaedia Has A Basic Objective To Develop Hotel And Hospitality Management Capability Through Inter-And Multidisciplinary Subject Exposure And Management Applications Based On Corporate Business Ethics And Social Responsibility. The Encyclopaedia Aims To Be A General Introduction To The Literature Of Hotel And Hospitality Management Ethics. It Is Aimed At Students, Teachers And Researchers, Besides All Technically Qualified Professionals Who Are Involved In The Hotel And Hospitality Management Services.This Major Areas Covered In This Encyclopaedia Include: Introduction To Hotel And Hospitality Management Ethics; Hospitality And Hotel Management: Contemporary Global Trends And Issues; Hrm In Hotel And Hospitality Management : Skills, Attitudes And Perceptions; Performance Management And Personnel Selection Policies In Hospitality Sector; Brand Management And Benchmarking In Hotel And Hospitality Service Management: Major Guidelines And Concerns; Facilities Management And Hotel And Hospitality Industry: Legal Considerations And Regulations; Club, Meeting And Conference Management: An Overview; And Hospitality Ethics Education And Research: Related Select Reflections. This Encyclopaedia Is Also User-Friendly.

Ethics Is A Branch Of Philosophy Concerned With The Evaluation Of Human Conduct. Tourism Ethics Is A Kind Of Applied Ethics Which Deals With Human Code Of Conduct With Respect To Contemporary Trends In Tourism Around The World.International Encyclopaedia Of Tourism Ethics Gives An Elaborate Presentation Of Contemporary Trends In Global Code Of Ethics For Tourism Code Of Conduct. This Encyclopaedia Covers Select Hotel Classification Standards And Hotel Incentives Acts And Regulations. Emphasis Also Lies On Related Tourism Acts, Code Of Business Standards And Ethics, Wto And Standardization Of Tourism Services; Certification Schemes, Code Of Conduct And Guidelines In Tourism; And Tourism Quality Services And Standards. The Final Portion Of This Useful Reference Publication Covers Various Sources Of Information And Websites/Links. A Detailed Glossary And List Of Acronyms Are Given. The Details Contained In This Encyclopaedia Will Be Very Beneficial For All The Sectors Dealing With Tourism.

This encyclopedia covers all of the relevant issues in the field of hospitality management from both a sectoral level as well as a functional one. It's unique user-friendly structure enables readers to find exactly the information they require at a glance.

An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.

Tourism Destination Quality: Attributes and Dimensions critically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality.

Tourism Impacts, Planning and Management is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used, for example the impacts of 9/11 and terrorism in Bali, to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning.