Key Element Guide Itil Service Strategy
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Key Element Guide ITIL Service Strategy
Author | : David Cannon,Great Britain: Cabinet Office |
Publsiher | : TSO |
Total Pages | : 0 |
Release | : 2012-07 |
Genre | : Computer industry |
ISBN | : 0113313608 |
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The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow
Key Element Guide ITIL Service Strategy
Author | : David Cannon (IT service manager) |
Publsiher | : Unknown |
Total Pages | : 162 |
Release | : 2012 |
Genre | : Computer networks |
ISBN | : 0113315155 |
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Key Element Guide Service Strategy
Author | : Sharon Taylor,Damian Harris,Majid Iqbal,Michael Nieves,Ryan Thomas |
Publsiher | : Unknown |
Total Pages | : 61 |
Release | : 2008 |
Genre | : Computer networks |
ISBN | : 0113311192 |
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This publication is intended to provide a synopsis of the basic concepts and practice elements of Service strategy, which forms part of the core ITIL service management practices. A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the service lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication.
Key Element Guide ITIL Service Design pack Of 10
Author | : Lou Hunnebeck |
Publsiher | : TSO |
Total Pages | : 129 |
Release | : 2012-07 |
Genre | : Computer industry |
ISBN | : 0113313667 |
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The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes
Key Element Guide ITIL Service Design
Author | : Lou Hunnebeck |
Publsiher | : Unknown |
Total Pages | : 0 |
Release | : 2012 |
Genre | : Computer networks |
ISBN | : 0113315163 |
Download Key Element Guide ITIL Service Design Book in PDF, Epub and Kindle
The 'Key Element Guide ITIL Service Design' provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.
Key Element Guide Service Strategy
Author | : OGC - Office of Government Commerce |
Publsiher | : Unknown |
Total Pages | : 64 |
Release | : 2007-11 |
Genre | : Business & Economics |
ISBN | : 0113310706 |
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The Service Strategy Pocketbook is a handy reference guide to the core Service Strategy publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of the pocketbook is to provide an overview of the key elements, principles and objectives of Service Strategy and how strategy runs through the Service Lifecycle.
Key Element Guide ITIL Service Operation
Author | : Randy Steinberg,Great Britain: Cabinet Office |
Publsiher | : TSO |
Total Pages | : 0 |
Release | : 2012-07 |
Genre | : Computer industry |
ISBN | : 0113313632 |
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The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Key Element Guide ITIL Service Transition
Author | : Stuart Rance |
Publsiher | : Unknown |
Total Pages | : 99 |
Release | : 2012 |
Genre | : Computer networks |
ISBN | : 0113315171 |
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The 'Key Element Guide ITIL Service Transition' provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.